"The message interface has returned an unknown error"

B

BorisS

Have a colleague that is getting "The message interface has returned an
unknown error. If the problem persists, restart Outlook." as a message when
he does a send email function from within Word doc ('07). In other words,
when he tries to go directly from the document and alt-f,d,e send, this
message dialogue comes up. Weird thing is that if he DOES NOT try to send
(if he does, then the message will keep popping up), and rather escapes out,
and saves the message (which places it as unsent in the inbox of his
outlook), he can then open the message from there and send successfully.
Again, if he tries to send, msg appears, and then does the steps of saving,
that doesn't work. At that point, trying to escape produces the same
message. But if he shuts down the doc, opens up again, and saves, he can
send with no issue.

Any ideas?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top