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Message: [QUOTE="Sue Mosher [MVP-Outlook], post: 4837549"] That's not what I was suggested. I was suggesting that you completely clear the *local* cache. The command in Outlook just deletes the Frmcache.dat file. To completely clear the cache, you also need to delete all the subfolders in the Forms folder where Frmcache.dat is also located. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators [URL]http://www.outlookcode.com/article.aspx?id=54[/URL] [/QUOTE]