The millionth question about backing folders up

[John Cunha]

Hello - same old story: I got a new company computer, and all my e-mails are
in the obsolete one. So, if you would bear with me:

1) I exported my directory of folders into a file called "backup.pst" on the
desktop
2) Moved aforementioned onto a flash drive
3) At the new computer, I selected the import function, chose "import from
another program or file", then "Personal Folder file"
4) Browsed on my source: F:\backup.pst

Here things get out of control: a "Personal Folders" directory is
automatically created on the target Outlook, but when I select "Import items
into the current folder", it disappears, and nothing happens. If I choose
"Import items into the same folder in" "Mailbox-myname", the outcome is the
same, namely nothing happens.

Any advice would be appreciated

 

[Roady [MVP]]

Exporting and importing is not the way. Copy over your original pst-file
(don't overwrite or delete any existing pst-file in the process) and
reconnect you pst-file via;
File-> Open-> Outlook Data File...

For details see;
http://www.howto-outlook.com/howto/backupandrestore.htm

 

[Sue Mosher [MVP]]

Step #3 is where you may have made a wrong turn. The better approach is to
copy the .pst file to the new machine, then open it in Outlook using either
the File | Open | Outlook Data File command or the File | Data File
Management dialog. After that, you should see the Personal Folders hierarchy
from the added .pst file as a separate branch in the Folder List. You can
either leave it like that or move/copy items from that hierarchy into other
folders.