The OneNote Connect site

[MichTho [MS]]

Hello fellow OneNoters - this is Mike from the OneNote team. I just replied
to a previous "Won't Fix" post about our Connect site and thought it would
be useful to touch base with everyone and repost some thoughts from that
message.

We really appreciate the time and effort that everyone takes to post bugs
and suggestions to our Connect site. We value all feedback and we regularly
look at it. In fact, we fixed a big pile of bugs for the final version of
OneNote that we couldn't have found without the help of you, our customers,
including some nasty corruption issues.

Recently, we've been going through the backlog of "crusty" bugs entered from
Beta2 and B2TR that we could either not reproduce or we think are now fixed.
Since we are a very small team, the easiest way to get caught up is to
resolve most of the 3-6 month old bugs logged in older Beta builds. This
big cleanup process that we just completed should be a one-time thing. Once
everyone is on the RTM build (out January 30th), all new bugs will get
closely looked at.

In addition, we are actively culling all suggestions from the last year and
it is going into our planning process for the next version of OneNote. As
usual, the team doesn't promise to fix every bug or suggestion that is
reported, nor give individual replies to every person. But we do promise to
look at every issue that comes in. Within the next few weeks we'll be
posting a customer survey at http://connect.microsoft.com/onenote which will
help us gather feedback as we plan the next version of OneNote.

And I just want to reiterate that we are HUGELY appreciative of the time and
effort everyone gives to help make OneNote a better product, whether it's
through this Discussion group or the Connect site.

-Mike
OneNote Test Manager

 

[Jonathan]

I will try again when I have more time but I was NEVER able to get into the
reporting part of Connect during the Betas. I tried many times and then gave
up going there. I read here of many others with the same experience. So if
you have an intern, have them read these posts -- go back as far as practical
-- and hand log those into your database PLEASE. Some people had good ideas
and bug reports that never made it in.

Thankfully, in several cases Patrick and perhaps others did the work for
people who could not get in. If MS is going to send Acer Ferrari laptops to
people -- send him one. He deserves it for camping out here and making the
beta program smoother for users AND you guys.

Jonathan Rawle

 

[Patrick Schmid [MVP]]

Thankfully, in several cases Patrick and perhaps others did the work
for

people who could not get in. If MS is going to send Acer Ferrari laptops to
people -- send him one. He deserves it for camping out here and making the
beta program smoother for users AND you guys.

Thanks, but that won't happen. Those laptops were for the Windows site
of the shop and only went to some bloggers for review purposes (or so,
never was quite clear and created a controversy).

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
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[MichTho [MS]]

Can you give me any more details about the problems that you had in trying
to log into the OneNote Connect site? Also, Connect has made a few
usability improvements in the last 3-6 months so it may be much easier for
you.

The nice thing about Connect is that it allows us receive direct feedback
about your bug, attach files, and we can do much better analysis over time.
From your end, there is the abilty to see what issues other people have
logged. But most importantly, Connect allows the customer give us the exact
steps that they're doing to hit the bug. Often times those are the key
pieces that we need to track down the issue and sometimes the discussion
group can only. take you so far.

Here are the steps to log a Connect bug as of today:
1) Go to the Connect site at http://connect.microsoft.com/onenote
2) Sign in
3) Click the big "Submit Feedback" link on the home page
4) Choose either "Submit a bug" or "Suggestion"
5) Fill out the form, click the "Submit" button and your done

To Search existing bugs,
1) Go to the Connect site at http://connect.microsoft.com/onenote
2) Sign in
3) Click the "Search Feedback" link on the home page
4) Type in search keywords and ENTER

-mike