"The operation failed" message and Outlook 2003

[JJ Lothin]

My father has Windows XP with Outlook 2003. I'm not sure how long it's been
happening, but when he re-opens Outlook the immediate response is a 'The
operation failed' message. However, so far, it HAS re-started on the 2nd or
3rd attempt.

I have tried: detect & repair; creating a new profile; repairing his pst
file ... to no avail.

Can anyone think of any other solutions before thiis drive us mad?

 

[Roady [MVP]]

Does it work in Outlook Safe Mode?
Start-> Run; outlook.exe /safe
(note the space in the command)

If so, it is probably caused by an add-in. For further troubleshooting see;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm