The Properties dialog box cannot be displayed An invalid ENTRYID waspassed on

[mrflashrifle]

Help. My contacts list is blank with the little contact icon next to a
blank line. Clicking on the contact yields the "The Properties
dialogue . . . etc . . ." above, prompt.

I *do not* sync this list with any mobile device and the contacts are
still "there" since I can type the common name into the "too" line of
the email and it autofills.

Following pertinent info. I've already run Scanpst.exe on my .pst.
No help.
Outlook Version: 2007 (12.9.6316.5000) SP 1 MSO (12.0.6320.5000)

Mr. Valentine from Microsoft, if you answer this, please dispense with
the smart as* remarks. This is a problem with Outlook and with no
other party or other party's software.

 

[Russ Valentine [MVP-Outlook]]

State what you mean by "contact list" and exactly how you are trying to
access it.
Autocompletion has nothing to do with your Contacts so the fact that it
works in no way means your Contacts are intact.
There seems to be something that has disrupted the connection between your
Outlook profile and your data store so you will need to provide more
information, starting with how you create this profile and migrated your
data to it. Use Folder List view to display your entire folder hierarchy and
see if you can find your Contacts Folder there somewhere.

 

[Mariano De Santis]

I'm in the same boat. I've tried scanpst as well to no avail. I'd be happy to be able to delete them but I cannot even do that



Posted as a reply to:

The Properties dialog box cannot be displayed An invalid ENTRYID was passed on

Help. My contacts list is blank with the little contact icon next to
blank line. Clicking on the contact yields the "The Propertie
dialogue . . . etc . . ." above, prompt

I *do not* sync this list with any mobile device and the contacts ar
still "there" since I can type the common name into the "too" line o
the email and it autofills

Following pertinent info. I've already run Scanpst.exe on my .pst
No help
Outlook Version: 2007 (12.9.6316.5000) SP 1 MSO (12.0.6320.5000

Mr. Valentine from Microsoft, if you answer this, please dispense wit
the smart as* remarks. This is a problem with Outlook and with n
other party or other party's software.

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[Russ Valentine [MVP-Outlook]]

When you say your "Contacts list is blank" to which view are you referring?
Can you remember any of the steps that lead up to this problem or has this
feature never worked?
Most of the time this error indicates a problem with the Outlook address
book service rather than your PST file. Is your Outlook address book service
working and configured correctly?