The search sould not be completed

[Jeff]

I have a user the when selecting New Email they proceed to
there contacts and when using the Find button we get the
following message. the search could not be completed. The
contacts folder associated with this address list could
not be opened it may have been moved or deleted or you do
not have permissions. We have removed outlook and re
installed it removed the Outlook address book and re added
it nothing seems to work. Anyone have any other Ideas. The
contacts are there this use just has a very large number
of them.

Thank YOu

 

[Russ Valentine [MVP-Outlook]]

Your failed to post your Outlook version.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection,
depending on your Outlook version. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.

Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

Outlook 2002:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

 

[Jeff]

this is great but has already been done, the contacts work
fine they are there it's only when the Find button is
selected.
and it is 2002

-----Original Message-----
Your failed to post your Outlook version.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection,
depending on your Outlook version. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.

Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

Outlook 2002:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.




--
Russ Valentine
[MVP-Outlook]

I have a user the when selecting New Email they proceed to
there contacts and when using the Find button we get the
following message. the search could not be completed. The
contacts folder associated with this address list could
not be opened it may have been moved or deleted or you do
not have permissions. We have removed outlook and re
installed it removed the Outlook address book and re added
it nothing seems to work. Anyone have any other Ideas. The
contacts are there this use just has a very large number
of them.

Thank YOu

.

 

[Russ Valentine [MVP-Outlook]]

Right, but it's not the Contacts Folder I'm concerned about. Does the
Outlook Address Book work correctly and is it configured to show the correct
Contacts Folder? Do you have more than one Contacts Folder in your profile?
--
Russ Valentine
[MVP-Outlook]

this is great but has already been done, the contacts work
fine they are there it's only when the Find button is
selected.
and it is 2002

-----Original Message-----
Your failed to post your Outlook version.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection,
depending on your Outlook version. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.

Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

Outlook 2002:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.




--
Russ Valentine
[MVP-Outlook]

I have a user the when selecting New Email they proceed to
there contacts and when using the Find button we get the
following message. the search could not be completed. The
contacts folder associated with this address list could
not be opened it may have been moved or deleted or you do
not have permissions. We have removed outlook and re
installed it removed the Outlook address book and re added
it nothing seems to work. Anyone have any other Ideas. The
contacts are there this use just has a very large number
of them.

Thank YOu

.

 

[Jeff]

the contacts are there, if you select new email the click
the To button select your personal contacts which show up
fine and select and email only when you click the find
button and attempt to search these contacts that this
message is received

-----Original Message-----
Right, but it's not the Contacts Folder I'm concerned about. Does the
Outlook Address Book work correctly and is it configured to show the correct
Contacts Folder? Do you have more than one Contacts Folder in your profile?
--
Russ Valentine
[MVP-Outlook]

this is great but has already been done, the contacts work
fine they are there it's only when the Find button is
selected.
and it is 2002
import
your PST or update can
get it to work. address
book" box. You may OAB
in the Directories as
you did earlier. this
folder as an Outlook
after making these proceed
to you
do Ideas.
The

.

 

[Russ Valentine [MVP-Outlook]]

You need to provide more detail on what you're doing and what doesn't work.
--
Russ Valentine
[MVP-Outlook]

the contacts are there, if you select new email the click
the To button select your personal contacts which show up
fine and select and email only when you click the find
button and attempt to search these contacts that this
message is received

-----Original Message-----
Right, but it's not the Contacts Folder I'm concerned about. Does the
Outlook Address Book work correctly and is it configured to show the correct
Contacts Folder? Do you have more than one Contacts Folder in your profile?
--
Russ Valentine
[MVP-Outlook]

this is great but has already been done, the contacts work
fine they are there it's only when the Find button is
selected.
and it is 2002

-----Original Message-----
Your failed to post your Outlook version.
It is not unusual for the Outlook Address Book to "lose
track" of the
connection to its Contacts Folder when you move or import
your PST or update
your Outlook version or OS. Use the following steps to
reset the connection,
depending on your Outlook version. Note that in some
instances you may
actually have to remove the Outlook Address Book
completely from your
Profile, close Outlook, and then re-add it before you can
get it to work.

Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address
Book service is
listed. If not, add it. Next, R click on the Contact
folder or folders you
want the OAB to display, choose "Properties", go to the
Outlook Address Book
tab and check the "Show this folder as an E-mail address
book" box. You may
also need to go to Tools > Options > Addressing Tab and
choose to show your
Contacts folder.

Outlook 2002:
Go to Tools | E-mail accounts, select "View or change
existing directories
or address books", and click OK. If you don't see the OAB
in the Directories
and Address Books list, click the Back button, then
select "Add a new
directory or address book", then "Additional Address
Books", and add the
OAB. Then keep clicking Back until you get back to the
first dialog box,
and go back to the Directories and Address Books list as
you did earlier.
Once the OAB appears in the list, select it and then
click Change to make
sure the Contacts folder(s) you want to display are
listed. If any of them
aren't listed, you'll need to enable those Contacts
folders as Outlook
Address Books by right clicking the folder, selecting
Properties, clicking
the Outlook Address Book tab, and checking the "Show this
folder as an
E-mail address book" box. Make sure you restart Outlook
after making these
changes.




--
Russ Valentine
[MVP-Outlook]
I have a user the when selecting New Email they proceed
to
there contacts and when using the Find button we get the
following message. the search could not be completed.
The
contacts folder associated with this address list could
not be opened it may have been moved or deleted or you
do
not have permissions. We have removed outlook and re
installed it removed the Outlook address book and re
added
it nothing seems to work. Anyone have any other Ideas.
The
contacts are there this use just has a very large number
of them.

Thank YOu


.

.