J
Jonny
People,
This is not really a question even if it might be a reason for
discussions. I merely like to tell you about a very odd problem I've
had, and how it was solved. I am not pointing finger anywhere.
First, my stuff: Mac G5, 1Gb SDRAM, Entourage 11.1.0, Photoshop CS.
I'm right now doing some artwork for e.g. signs and banners. The client
is going to Moscow on fair, and the texts on the material will be in
both English and Cyrillic (Russian).
Since I have no clue how to write Cyrillic, don't know the keyboard
layout, etc, the client sent me the Cyrillic texts by e-mail. All I had
to do was copy the text from Entourage and paste into Photoshop where
I'm doing the drafts/sketches, and then use any of the Cyrillic fonts
that shipped with Mac OS X. Piece of cake. Not. Here's what happened:
I had been working in Photoshop a couple of hours with other jobs, and
it had been running perfectly as it has ever since I bought it a year
and a half ago. I went to Entourage, copied the Cyrillic text, and
changed the Finder's focus to Photoshop and - BANG - Photoshop froze for
a second and crashed.
I tried to restart it, but it hanged where the splash screen said
"initializing...". After I had waited for 4-5 minutes, I forced it to
quit and the ran permissions, DiskWarrior, trashed the plist and a
couple of other preference files and started it. No problems and it
worked as nicely as it should until I copied the text from Entourage and
changed focus. Then it hanged again.
Then I re-installed Photoshop, tried every trick in the book, but no go.
Exactly the same procedure every time.
Eventually, I posted a query at the Adobe Photoshop forum for Mac, and
got the reply promptly:
"This is a known problem with Entourage. When copying from it, you get
some strange formatting data that will cause some apps to crash in some,
odd, cases. Do this: copy from Entourage to e.g. TextEdit. Purge the
clipboard memory from the malicious data by e.g. copying a small dot or
letter from a ASCII doc in TextEdit. Now, copy the text that you pasted
in the other TextEdit doc and paste it into Photoshop."
That worked flawlessly.
As I wrote, it's not my intention to point finger at neither Entourage
nor Photoshop, because I have no clue (and really don't care) who is to
blame for the incompatibility. I just want to spread the word about the
solution, in case someone else one day in the future will face the same
bizarre predicament.
Cheers,
Jonny
This is not really a question even if it might be a reason for
discussions. I merely like to tell you about a very odd problem I've
had, and how it was solved. I am not pointing finger anywhere.
First, my stuff: Mac G5, 1Gb SDRAM, Entourage 11.1.0, Photoshop CS.
I'm right now doing some artwork for e.g. signs and banners. The client
is going to Moscow on fair, and the texts on the material will be in
both English and Cyrillic (Russian).
Since I have no clue how to write Cyrillic, don't know the keyboard
layout, etc, the client sent me the Cyrillic texts by e-mail. All I had
to do was copy the text from Entourage and paste into Photoshop where
I'm doing the drafts/sketches, and then use any of the Cyrillic fonts
that shipped with Mac OS X. Piece of cake. Not. Here's what happened:
I had been working in Photoshop a couple of hours with other jobs, and
it had been running perfectly as it has ever since I bought it a year
and a half ago. I went to Entourage, copied the Cyrillic text, and
changed the Finder's focus to Photoshop and - BANG - Photoshop froze for
a second and crashed.
I tried to restart it, but it hanged where the splash screen said
"initializing...". After I had waited for 4-5 minutes, I forced it to
quit and the ran permissions, DiskWarrior, trashed the plist and a
couple of other preference files and started it. No problems and it
worked as nicely as it should until I copied the text from Entourage and
changed focus. Then it hanged again.
Then I re-installed Photoshop, tried every trick in the book, but no go.
Exactly the same procedure every time.
Eventually, I posted a query at the Adobe Photoshop forum for Mac, and
got the reply promptly:
"This is a known problem with Entourage. When copying from it, you get
some strange formatting data that will cause some apps to crash in some,
odd, cases. Do this: copy from Entourage to e.g. TextEdit. Purge the
clipboard memory from the malicious data by e.g. copying a small dot or
letter from a ASCII doc in TextEdit. Now, copy the text that you pasted
in the other TextEdit doc and paste it into Photoshop."
That worked flawlessly.
As I wrote, it's not my intention to point finger at neither Entourage
nor Photoshop, because I have no clue (and really don't care) who is to
blame for the incompatibility. I just want to spread the word about the
solution, in case someone else one day in the future will face the same
bizarre predicament.
Cheers,
Jonny