"there is a problem with the office database"

[bcilia]

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel

I get the above message window when i open an office app. (word, pp, or excel) I can ignore it but i want to get rid of this message everytime i open an app. The message does instruct me to check my database utility help...but that doesn't respond when i run it

 

[John McGhie]

Classic "Missing service pack" problem.

It means the software cannot find, or cannot open, the Entourage database.

Open Entourage and you may get a more descriptive error message. However:
Check the Application>About menu item (e.g. Excel>About Excel...)

Read the Version number. It should say Excel Version 12.2.0, Last applied
update 12.2.1.

If it doesn't, there's your problem: you have re-installed the software and
forgotten to apply the service packs. As a result, the Database Daemon
can't READ the Entourage database.

Run Microsoft Software Update as many times as required before it stops
offering you stuff. That should fix it.

If it DOES say Excel 12.2.0, then there really is a problem with your
database: do a rebuild and see if that fixes it.

Cheers

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel

I get the above message window when i open an office app. (word, pp, or excel)
I can ignore it but i want to get rid of this message everytime i open an app.
The message does instruct me to check my database utility help...but that
doesn't respond when i run it

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]