I
Itsshar
I can no longer open any of my Office programs. I have tried to
uninstall/reinstall and it hasn't fixed it. I have tried a system restore on
multiple dates and that hasn't fixed it.
I have checked:
* 1.4 GB of available memory
* I have looked into renaming Normal.dot template but can't find any files
under this name (looked in hidden files as well)
* I have attempted to run winword.exe /a (yielded same error response)
* Ran Microsoft Office Diagnostics (all steps were completed with no errors
found)
* I've looked in Windows Task Manager to see if other apps were running,
there wasn't.
* I've run chkdsk and that didn't help.
I am running Windows XP w/ service pack 3 installed and Microsoft Office
Home and Student 2007 with service pack 1 and I believe all the updates that
are available.
Since I purchased my computer through Dell I talked with them and they were
of little help. They ran tests, said everything was fine and just to
uninstall and reinstall and that if that didn't work it had to be a product
problem.
I have no idea how to fix this problem If anyone can help me I would
greatly appreciate it.
uninstall/reinstall and it hasn't fixed it. I have tried a system restore on
multiple dates and that hasn't fixed it.
I have checked:
* 1.4 GB of available memory
* I have looked into renaming Normal.dot template but can't find any files
under this name (looked in hidden files as well)
* I have attempted to run winword.exe /a (yielded same error response)
* Ran Microsoft Office Diagnostics (all steps were completed with no errors
found)
* I've looked in Windows Task Manager to see if other apps were running,
there wasn't.
* I've run chkdsk and that didn't help.
I am running Windows XP w/ service pack 3 installed and Microsoft Office
Home and Student 2007 with service pack 1 and I believe all the updates that
are available.
Since I purchased my computer through Dell I talked with them and they were
of little help. They ran tests, said everything was fine and just to
uninstall and reinstall and that if that didn't work it had to be a product
problem.
I have no idea how to fix this problem If anyone can help me I would
greatly appreciate it.