This folder was last updated...... Outlook 2007

[Radacan]

Hi,

Are you able to help?

I have this really frustrating issue with Outlook 2007 (SP2) running on
Windows 7 Pro 32bit version, pretty much every morning when we first open
Outlook (but more so on a Monday morning after the weekend when the machines
haven't been used for two days) Outlook never receives the email from our
Exchange 2007 Server 64bit (Exchange build was on Std build 240.6 - Service
packed to 8.2 build 176.2 on the 7th March 2010). Outlook will sit there all
day and report it's "connected to the Exchange Server" but never receives
email - displays “This folder was lasted updated on xxxxxâ€. No matter what
the send/receive setting are or how many times you press the send/receive
button, it just doesn’t get the mail (OWA works fine). However, if we close
Outlook and open it again, the flipping thing works perfectly. I’ve run the
Office Diagnostics & cleared the Outlook Cache files, run repairs, deleted
the profile from the local machine and set it up again. Completely removed
the users mailbox from the Exchange server & setup again, removed the user
from the AD and set up from new, turned off the local windows firewall. Setup
users on brand new equipment. Still the same issues occurs and I'm running
out of ideas now, please is anyone able to help?

Many thanks

 

[Roady [MVP]]

Are these machines left running over the weekend (including Sleep or
Hibernate) or are they turned off completely?
Which add-ins are installed?

Do you have a virus scanner installed which integrates itself with Outlook?
Uninstall this integration part of your virus scanner and try again; you'd
still be sufficiently protected by your on-access scanner part of the virus
scanner. For more details see;
http://www.msoutlook.info/question/20

 

[Radacan]

Many thanks for the quick reply,

The machines are shutdown at the weekends (normally last thing Friday
evening).
We use Panda Business Secure - I've never had any issue with Panda like this
before, but will give it a whirl and see what happens.

The add-in are:-
PAV (Panda agent)
MapiSensor
Delegate Access
Deleted Items Recovery
Exchange Extensions commands
Exchange Extensions property pages

All standard stuff really

Thanks again.

Radders