Milly Staples said:
Search this group for an answer from Neo-MVP Outlook earlier today.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.
After searching google.groups.com and finding no answer, Darron asked:
| I get the following error message when I start Outlook
|
| CiceroUIWndFrame Outlook.Exe
|
| The Procedure entry point GETIUMS could not be located in
| the dynamic linklibrary MSDART.DLL
|
| I click ok and it keeps coming up for a few times then
| stops.
|
| Does this ring any bells?
posted January 19, 2004 11:05 PM
--------------------------------------------------------------------------------
Many programs over time have caused thi error message to appear. This
is the solution to all ***_GetIUMS@4 error messages. Here is what to
do.
The problem is a corrupted file: OLEDB32.DLL. It is a part of
Microsoft Data Access Components (MDAC).
-You will have to replace this file by (re)installing the Service pack
(SP) for your Windows operating system or an MDAC installation (you
will need the right version). Try the SP first - it solves the problem
most times.
-Before you install the SP you need to remove the OLEDB32.DLL from you
system.
-In Explorer, goto Tools -> Folder Options -> View, and allow viewing
of "..Protected operating system files...", also turn on "Show hidden
files and folders" (note your original settings so you can switch back
later).
-Now search your hard drive for the OLEDB32.dll and get rid of all the
copies that you find. (not those found in uninstall files from windows
update and the like).
-Drag c:\Windows\System32\dllcache\oledb32.dll into the recycler (this
will stop Win2k/XP system protection from replacing the real
oledb32.dll in the next step).
-Drag c:\program files\common files\system\oleDB \oledb32.dll to the
recycler as well.
-Click "Cancel" and confirm the cancel the one or two times that the
system protection asks about restoring those versions from the WinXP
install CD. (This may or may not happen).
The reason why you have to delete the file is that MDAC files are not
likely to be overwritten during installation, if the version is the
same or older.
INSTALL the SP which will install the file again. Reboot. That's it.
......IF not you need to install the CORRECT version of MDAC.
......Use the "MDAC 2.7 SP1 Refresh" if you are running Win2000, Win98,
WinME, WindowsNT/XP.
Go to
http://www.microsoft.com/downloads/search.aspx?displaylang=en
and type in keyword "MDAC". The fourth search result is the "MDAC 2.7
SP1 Refresh". The Fifth search result is the "Component Checker". This
program will tell the MDAC version. You should read the manual to the
program, so you better understand the information the program gives
you. Also do read a bit about MDAC and in any case read the
information concerning each version - shown along with each search
result.
A long story.....hope it helps.
