"This identity cannot be opened with this version of Entourage"

[alansky]

My Entourage 2004 Main Identity is evidently corrupted. I can rebuild the
database, but I cannot open the Entourage application with the rebuilt
Identity in place. The program freezes at the splash screen if opened
normally. If I try launching the Database file itself, I get the message:
"This identity cannot be opened with this version of Entourage."

Does anyone know of a way to correct this problem without losing my entire
Entourage database?

Thanks!

 

[Diane Ross]

My Entourage 2004 Main Identity is evidently corrupted. I can rebuild the
database, but I cannot open the Entourage application with the rebuilt
Identity in place. The program freezes at the splash screen if opened
normally. If I try launching the Database file itself, I get the message:
"This identity cannot be opened with this version of Entourage."

Does anyone know of a way to correct this problem without losing my entire
Entourage database?

"This Identity Cannot Be Opened With This Version of Entourage"
This message usually means, for example, that Entourage is at 11.0, but the
saved database was saved in Entourage 11.3.3. Since there was a database
format change in there, Entourage 11.0 cannot open a database saved in
Entourage 11.3.3.

Microsoft does not update each application every time an update is released.
See ³Confused over Microsoft Update Version numbers?³ for a handy script
that gives you the Office application¹s version info.

<http://blog.entourage.mvps.org/2007/05/confused_over_microsoft_update.html>

 

[Golden Raintree]

This is not an answer just a statement

"This Identity Cannot Be Opened With This Version of Entourage"
This message usually means, for example, that Entourage is at 11.0, but the
saved database was saved in Entourage 11.3.3. Since there was a database
format change in there, Entourage 11.0 cannot open a database saved in
Entourage 11.3.3.

Microsoft does not update each application every time an update is released.
See ³Confused over Microsoft Update Version numbers?³ for a handy script
that gives you the Office application¹s version info.

<http://blog.entourage.mvps.org/2007/05/confused_over_microsoft_update.html>

 

[Mario]

Nice answer. Could you help with a variation of the same question?
I get the same message because I used a trial version of MO2008 for MAC and
now want to go back to my MO2004 version of entourage. How do I open the
identity now?
mario

 

[Mario]

Nice answer. Could you help with a variation of the same question?
I get the same message because I used a trial version of MO2008 for MAC and
now want to go back to my MO2004 version of entourage. How do I open the
identity now?
mario

 

[Michel Bintener]

Hi Mario,

for future reference: it's always better to create a new topic if there is a
"variation". As for your specific problem: try exporting your identity as an
Entourage archive (File>Export). Once you've done that, see if you can open
the archive in Entourage 2004. I have never tried this before, so I cannot
guarantee that it will work.

 

[Diane Ross]

for future reference: it's always better to create a new topic if there is a
"variation". As for your specific problem: try exporting your identity as an
Entourage archive (File>Export). Once you've done that, see if you can open
the archive in Entourage 2004. I have never tried this before, so I cannot
guarantee that it will work.

Yes, this works. If export fails, you will have to use the MBOX method to
get out messages.

How to manually move your data. (when import fails and/or you need to move
to a new Identity same version or revert to an older version)

<http://www.entourage.mvps.org/install/manual_install.html>