This item cannot be displayed in the Reading Pane. Open the item.

[Josky]

In a message (custon form) that I received I ge this message:

"This item cannot be displayed in the Reading Pane. Open the item to read
its contents" when I try to open it, I get:
"Cannot open this item. Out of memory or system resources. Close some windows
or programs and try again"

What can I do??

S.O. Windows XP PRO SP2 (with patches) / windows 2000 PRO SP4 (with patches)
Outlook 2003 and Outlook 2000 SP3

 

[Eric Legault [MVP - Outlook]]

Custom forms that are based on the default message form cannot be displayed
in the reading pane, as I'm obviously restating. Others forms can be
previewed, but not if they contained VBScript at any point in time.

The cause of the error you receive when you open it is hard to pinpoint
though. Could be a poorly designed/corrupt form, or it contains code that
references some components that you may not have on your system.

Best to contact the author of the custom form to help you track down what
the issue could be.

 

[Josky]

I forwarded the email to myself and I can preview and open the email...

???? any idea?

 

[Eric Legault [MVP - Outlook]]

If you forward it, it may no longer be based on the custom form any longer.
You can verify this by adding the Message Class field to your Inbox view
(from the All Mail Fields entry in the Field Chooser dialog).

--
Eric Legault (Outlook MVP, MCDBA, old school WOSA MCSD, B.A.)
Try Picture Attachments Wizard for Outlook:
http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault/

 

[Josky]

I have the original form (I can check the code) what is that I have to
verify????

 

[Eric Legault [MVP - Outlook]]

I'm not sure, to tell you the truth. Without seeing the code and knowing how
the form was designed, I can only guess as to why you are having problems
with it.

--
Eric Legault (Outlook MVP, MCDBA, old school WOSA MCSD, B.A.)
Try Picture Attachments Wizard for Outlook:
http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault/

 

[Josky]

May I send you the form???

I'm not sure, to tell you the truth. Without seeing the code and knowing how
the form was designed, I can only guess as to why you are having problems
with it.

--
Eric Legault (Outlook MVP, MCDBA, old school WOSA MCSD, B.A.)
Try Picture Attachments Wizard for Outlook:
http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault/

 

[Eric Legault [MVP - Outlook]]

Sure. I'll see what I can do.

--
Eric Legault (Outlook MVP, MCDBA, old school WOSA MCSD, B.A.)
Try Picture Attachments Wizard for Outlook:
http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault/

 

[Josky]

Sent it!!!

Sure. I'll see what I can do.

--
Eric Legault (Outlook MVP, MCDBA, old school WOSA MCSD, B.A.)
Try Picture Attachments Wizard for Outlook:
http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault/