Threaded e-mail messages

[Mike]

Hi all,

I've ran MS Office 2004 test drive and found a problem.

In Entourage 2004, messages can be viewed using complex grouping rules. I've
created a rule which will group by Subject (thus threaded), and sort groups
by received (which will make groups with new messages shows at the top).
However, when I try to use this rule, the messages are still sorted by
Subject (from Z), which is not what I've expected.

Basically I do this because in Entourage X, I cannot view messages threaded
while sorting by receive date, I was hoping that Entourage 2004 will do this
(Apple Mail is doing this now), but seems that there is some kind of bugs
that disallows me to do so. I consider this as a bug because actually the
sorting rules allows me to create such a rule, however, the rule is not
working correctly.

Is this happening in the retail version of Entourage 2004?

Thanks a lot.

Michael

 

[Barry Wainwright]

In Entourage 2004, messages can be viewed using complex grouping rules. I've
created a rule which will group by Subject (thus threaded), and sort groups
by received (which will make groups with new messages shows at the top).
However, when I try to use this rule, the messages are still sorted by
Subject (from Z), which is not what I've expected.

You want to set up the custom view as:

Group by: Subject
Sort Groups by: Subject
Sort within groups by: Sent (or received)

 

[Mike]

Actually, I've found out that the previous settings of

Group by : Subject
Sort Groups by : Received
Sort within groups by : Received

Works. However, in column preview mode, the column is displayed as "From
Z..." instead of displayed as "Newest first", or something like that. So the
bug lies on Entourage displaying the incorrect column header, while the
sorting is alright.

Michael