J
JillT
I use OS 10.3 and Office 2004 for Mac 11.2.1 (recently downloaded the
upgrade).
For several weeks, Entourage messages and Microsoft Word help screens
have been previewing and printing only as thumbnails. I know that
Preview tends to reduce the size of documents so they will show in the
small viewing window, but on my machine Entourage messages and
Microsoft Word help screens preview in microscopic text--and print that
way, too. The text is about 2 pts. This happens when I use any of the
three printers in our office.
I've noticed that while the preview PDFs are up on screen the "actual
size" option is greyed out and is unavailable. I've tried changing the
thumbnail size options under Preview preferences and have tried
checking and unchecking various boxes under Preview preferences but
this didn't work. I've also tried increasing the font size on Entourage
messages but they still print out as tiny, unreadable thumbnails.
I believe the problem started when my Mac was switched from 10.3 to 9.2
(some co-workers needed to access a document on the old system) and
back to 10.3. I was using Office 2004 on the 10.3 OS. Last week I
downloaded the version 11.2.1 upgrade to solve the thumbnail problem,
but it didn't work. I also tried reinstalling the Office 2004 software
but again no dice. I appreciate any suggestions you might have to fix
the thumbnail problem. Thanks!
upgrade).
For several weeks, Entourage messages and Microsoft Word help screens
have been previewing and printing only as thumbnails. I know that
Preview tends to reduce the size of documents so they will show in the
small viewing window, but on my machine Entourage messages and
Microsoft Word help screens preview in microscopic text--and print that
way, too. The text is about 2 pts. This happens when I use any of the
three printers in our office.
I've noticed that while the preview PDFs are up on screen the "actual
size" option is greyed out and is unavailable. I've tried changing the
thumbnail size options under Preview preferences and have tried
checking and unchecking various boxes under Preview preferences but
this didn't work. I've also tried increasing the font size on Entourage
messages but they still print out as tiny, unreadable thumbnails.
I believe the problem started when my Mac was switched from 10.3 to 9.2
(some co-workers needed to access a document on the old system) and
back to 10.3. I was using Office 2004 on the 10.3 OS. Last week I
downloaded the version 11.2.1 upgrade to solve the thumbnail problem,
but it didn't work. I also tried reinstalling the Office 2004 software
but again no dice. I appreciate any suggestions you might have to fix
the thumbnail problem. Thanks!