Thunderbird e-mail detected as spam in Outlook 2003.

E

edavid3001

I run both Outlook and Thunderbird at home and at work. Outlook 2003
at work, and Outlook 2000 at home.

Whenever I send an e-mail from Thunderbird to Outlook 2003, Outlook
2003 sticks the e-mail in the junk folder. This includes e-mails I
sent to myself, to others in my company, and to outside B2B sites I
use. As far as I know, it's 100% of my e-mails sent.

I have modified Outlook 2003 at work so that my domain is on the safe
senders list on all my users PC's using the safe sender import feature.
Obviously, I can not do this outside my company.
But this doesn't completely solve the problem. Even though I have junk
e-mail filtering turned to "no automatic filtering" and I have
whitelisted myself, I still see my own e-mails to myself going into the
junk folder.

Am I alone in this issue, or is this known & have a fix?
 
L

Lanwench [MVP - Exchange]

In
I run both Outlook and Thunderbird at home and at work. Outlook 2003
at work, and Outlook 2000 at home.

Whenever I send an e-mail from Thunderbird to Outlook 2003, Outlook
2003 sticks the e-mail in the junk folder. This includes e-mails I
sent to myself, to others in my company, and to outside B2B sites I
use. As far as I know, it's 100% of my e-mails sent.

I have modified Outlook 2003 at work so that my domain is on the safe
senders list on all my users PC's using the safe sender import
feature. Obviously, I can not do this outside my company.
But this doesn't completely solve the problem. Even though I have
junk e-mail filtering turned to "no automatic filtering" and I have
whitelisted myself, I still see my own e-mails to myself going into
the junk folder.

Am I alone in this issue, or is this known & have a fix?

Perhaps this is being done on the mail server....such as Exchange. If so,
take it up with whomever manages the mail server....it doesn't seem to be an
Outlook thing, since you've disabled your own junk mail filtering.
 
L

Lanwench [MVP - Exchange]

In
I am the e-mail admin. We have POP3. No filtering is done on the
server.

Hi - please don't snip out all the quoted text in your replies; it makes it
nearly impossible to follow the thread.

That said - if you've turned off Outlook's junk e-mail feature, Outlook
isn't doing this.
 
E

edavid3001

Lanwench said:
In

Hi - please don't snip out all the quoted text in your replies; it makes it
nearly impossible to follow the thread.

That said - if you've turned off Outlook's junk e-mail feature, Outlook
isn't doing this.


Issue #1) Outlook e-mails going into junk folder with Outlook junk
filter turned off. Found one of my rules was setup to send e-mail
with the string viagra into the junk folder. Just happens that string
is in the body somewhere in these cases. These e-mails are from me and
include a report of blocked activity. So that explains that one.

Issue #2) When I send e-mail from Thunderbird to a person running
Outlook 2003, Outlook 2003 determines it as junk e-mail. I am trying
to get a quote for SMS 2003 for 500+ PC's, but CDW doesn't get this
because Outlook determines it as junk per my CDW associate. I send
e-mail to a fueltax associate that runs Outlook 2003. They all end up
in her junk folder. I send website update requests to the guy that I
pay to do graphics for my website, same thing -- all go into junk
folder. The only common thing I see is I am using Thunderbird on
these e-mails. If I use Outlook I don't seem to have this problem.
Seems odd to me.
 

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