Timesheet Manager - Recall / Submit

[David F-H]

Project Server 2007 (SP1 + Aug Cum hotfixes) & SQL Server 2005

We are currently testing out the timesheeting functionality in Project
Server, and have come across the following problems which appear to be
contradictory to the technet site.

1. A resource submits a timesheet, and the timesheet manager approves this.
The timesheet manager then recalls the timesheet - however this results in
the timesheet displaying an "error" status on the Timesheet manager's
approval page.

The associated error message states that "Only owner or previous approvers
can recall the timesheet." (see full error at bottom). The technet site
seems to imply that timesheet managers can recall timesheets (otherwise why
is the "Recall" menu available to them) ?

http://technet.microsoft.com/en-us/library/cc197650.aspx

2. Also in the same technet site is stated the following :
"Re-Submitting. The Timesheet Manager can re-submit a Timesheet after it is
recalled."

We cannot see where the timesheet manager has the option to submit a
resource's timesheet. They can open it to adjust it, and save / approve /
reject - but no Submit button ??

------------------------------------------------------------------------------------------

Detailed error below - send it to the administrator for more detailed
troubleshooting.

<?xml version="1.0" encoding="utf-16"?>
<errinfo>
<general>
<class name="Only owner or previous approvers can recall the timesheet.">
<error id="20010" name="GeneralSecurityAccessDenied"
uid="6d85d970-0d3d-4c44-8f84-9e8903ba78e1"

/>
</class>
<class name="Queue">
<error id="26000" name="GeneralQueueJobFailed"
uid="93113e1a-a5e6-42dd-91eb-bc6c1aa2bc76"

JobUID="ca4bdcb4-717e-4cd1-a6c3-ca0cb4b7ccd9" ComputerName="SGAPSYS022"
GroupType="TimesheetRecall"

MessageType="RecallTimesheetMessage" MessageId="1" Stage="" />
</class>
</general>
</errinfo
------------------------------------------------------------------------------------------

 

[Jonathan Sofer [MVP]]

I have seen the error you are experiencing and have found that the cause can
sometimes be due to permission issues. Make sure the timesheet manager is
part of a security group that allows them to approve timesheets (category
permission) against a category that includes the resources in question.
"User must have the Approve Timesheets permission through a category which
contains the resources which they want to approve timesheets on."

The easiest way to test this is to make sure that "My Organization" category
is assigned to the group in question and that "Approve Timesheets" is
enabled. Make sure there is no "Deny" on this permission anywhere else in
your security model.

Jonathan