Timesheet review queue jod fails

[Aws-admin/dev]

Hi,

This might be a simple one but has me scratching my head.

We constantly (like a lot) get that the timesheet review job fails with the
error saying:
"Timesheetincorrectmode" and then it states that the mode = 3.

The timesheet then showes as approved in PWA but sometimes still shows as
submited in the reporting db.

I would really like to know why this happens and how to fix it.

Does anyone have any advice? It would be most appreciated.

Thanks.

 

[Stephen Sanderlin]

Never encountered this before... Is the ReportingSync job completing
successfully? Anything in the ULS Logs? Does it only happen for
specific approvers or submitters?

As an aside, you may have better luck in the
microsoft.public.project.server group.

--
Stephen Sanderlin
Principal Consultant
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server Training: http://www.projectservertraining.com

Owner/Founder - EPMFAQ
http://www.epmfaq.com/
http://forums.epmfaq.com/

 

[Aws-admin/dev]

For most of the time the ReportingSync job does run through and then there
actually no problem, but for the ones that don't the Reporting and Published
db's are out of sync and the reports does not show what PWA does.

Here is the whole error:

<?xml version="1.0" encoding="utf-16"?>
<errinfo>
<general>
<class name="There has been an error processing a timesheet for which
you are/were responsible. Check your approvals list to locate the offending
timesheet if one exists. The error condidtion may be related to the fact that
Timesheets are a state driven feature; therefore, the allowable values for
processing are dependent upon the existing value which for this transaction
was 3. Refer to the documentation to determine which status transitions are
allowable and submit the transaction.">
<error id="3204" name="TimesheetIncorrectMode"
uid="61cf4444-d173-4e1f-918c-836d3725cd12" mode="3" />
</class>
<class name="Queue">
<error id="26000" name="GeneralQueueJobFailed"
uid="99dcd8fb-50ba-487d-8839-3a060ad740f9"
JobUID="82473b1e-1a48-4001-8d46-16feb0bfde4c" ComputerName=""
GroupType="TimesheetReview" MessageType="ReviewTimesheetMessage"
MessageId="1" Stage="" />
</class>
</general>
</errinfo>

I think I'll try the other group aswell but if you have any other advice it
would be great.