Timesheet updates not working

[ProjectAnalyst]

I have users recording time in Web Access and updating it.

This time does not appear in the projects or web access reports.

My first guess was the managers were not approving time, but they say that
they are.

This is only in an area of the company that uses many small projects on the
server. Other business areas are performing well.

Any ideas?

 

[Dale Howard [MVP]]

ProjectAnalyst --

Unless you are seeing errors in the server's application event log, the only
thing that could cause this problem is if the PM's are not going to the
Updates page in PWA and updating the actuals into their Microsoft Project
plans. Perhaps the others will have some ideas for you also.

 

[ProjectAnalyst]

Thanks for the thoughts Dale.

Does anyone know if there is an upper limit to how many timesheet updates
will show up in Web Access?

This is why I ask: I had a manager tell me he approved 60 timesheet updates
yesterday, but today he had another 30 appear in Web Access. We don't know
yet if those additional 30 are
a. updates that didn't go through from the original 60 (although the
original 60 updates seemed to work fine).
b. 30 updates that simply wouldn't fit on his screen yesterday
c. 30 brand new updates that users put in two days late (unlikely, but
we're checking that out too).

 

[Dale Howard [MVP]]

ProjectAnalyst --

I'm not aware of any upper limit on the number of task updates that can
appear on the Updates page in PWA. I will gladly invite others to comment
if they know of a limit. Hope this helps.