Timesheet warning message

[Paul Linscott]

Several of our users receive the following message on their PWA home page:
"Your timesheet has not been submitted for the periods 3/28/2005 - 4/3/2005."

The users have entered and submitted time on mostly all the tasks during the
period of question and the PMs and administrator updated the project plans.
The tasks are from an administrative project and normal projects.

Also - we use the manage time period functionality as of 3/28. All periods
are closed outside of the current reporting period.

Under which condition/criteria will this message appear? I would think that
if a user enters even partial hours during a period, the system should flag
the timesheet as being updated for that period.

Our Tracking settings are as follows:

Default method for reporting progress on tasks: Hours of work done per day
or per week
Lock down defaults: Force project managers to use the progress reporting
method specified above for all projects.
Time period settings: Managed Periods - Allow only Project Web Access
users to update actual during open periods
Managed Timesheet periods: Resources should report their hours worked every
day

I read other threads on this subject. It seems that the only way to avoid
this message is to disable the manage period option. Maybe some one has come
up with a solution since then.


Hopefully help is on the way.


thx for your help

Paul

 

[dtarkington]

I have the same message appearing and have since changed to non-managed
periods yet the messages continue to appear for the one period during which
we were using managed periods. How can we clear these messages from the home
page now that we are using non-managed periods

 

[rayis]

We also had this problem
Many discussion threads saying to install SP-1
But it didn't work on our cas
To solve this problem (somehow) we changed from Managed to Non Manage
periods

 

[Paul Linscott]

The problem is 2 fold:

1. Once the manage period option has been switched off, how to remove the
messages that show up on the users' homepage "You have not entered your
timesheet...."
2. Find out why these messages show up despite that all timesheets have been
entered for the period in question.

Did you resolve both problems? If so, how?

Paul

 

[RKT]

Hi

I was wondering if you could tell me if there were any issues in switching
between managed and non- managed?

Thanks
RKT

 

[Paul Linscott]

RKT,

One of the problems I have when we switched from managed periods to
non-managed periods is that the users still receive the timesheet message as
described in problem 1 below. As of today the problem still exists- the users
are still receiving the messages even though we have non-manage time periods
set.

Paul

 

[Jonathan Sofer - MCP]

Managed time periods should not be turned on unless you have SP1 installed.
Otherwise it could cause issues of trying to turn it off again. It will not
turn off as desired pre-SP1.

The "You have not entered your timesheet...." messages issue you are
describing will not go away with SP1. If you think about it, the system is
working correctly in the sense that you have migrated a plan over to server
that has historical actuals and an historical project start date. However,
these historical actuals were not entered through PWA so server sees a past
project start date and no actuals submitted.

If you are staring project server with all new projects and turn managed
time periods on from the very beginning then you will not see this problem.
But more traditionally, there are projects being worked on that do need to
be migrated to server. As part of this migration, if you are planning to
use managed time periods, you will need to come up with a process to submit
historical actuals for all team members so that those messages are cleared
or you can figure out where that flag is set and using SQL, unset the flag.

 

[Paul Linscott]

Jonathan,

thanks for the input - it was very informative. We just went live with
project 2003 - April 1, 2005. We published 3 projects in the server that had
tasks prior to the switch from non-manage periods to manage periods. 1
project is the administrative time with a start date of April 1. All
non-project related tasks were assigned to the resources. Another project
contained only a couple of tasks assigned prior to the switch. The last
project was only saved to the server with no resources assigned.
What is confusing is that the timesheet messages displayed for all resources
even after the switch regardless if the timesheets were updated or not. Using
the logic you describe, I would assume that the messages would stop being
generated after the switch providing the timesheets are updated. I verified
the timesheet update. All resources updated their timesheets and the messages
still appeared. A couple of weeks ago, we switched back to non-manage
periods. The messages are still appearing. I would assume that the messages
would stop after the switch back, but somehow project thinks that we are
still in manage period mode.

Any ideas?

thx

Paul

 

[RKT]

Hi Paul,

I am having the same problem as you are. Every timesheet period that goes
by leaves every resource with the "not been submitted" message.

I would assume that once someone submits the timesheet it should be removed.
If a timesheet is rejected it should reappear. I don't think the message is
designed to disappear once a timesheet has been approved.

All this to say, although there doesn't seem to be a lot of people with the
same problem, that this must be sometype of bug?

RRR

 

[Jonathan Sofer - MCP]

RKT,

Are you on Project Server 2003 with Service Pack 1? Sounds like you
might not be.

 

[Jonathan Sofer - MCP]

Paul,

A few questions:

1) Was all this done with Service Pack 1?

2) Are you saying that resources submitted timesheets for all past
periods as well as for current periods and the message still appears?

3) If the answer is yes to both then I am wondering if there is an
issue with Managed Time Periods and Administrative Projects.

Can you verify my questions and get back to me?

Thanks

 

[Paul Linscott]

Jonathan,

I seen that SP1 is not installed for Project Server. Just to be sure, if SP1
is installed an entry must be in the control panel add/remove software. Or is
there a better way to see if SP1 is installed?

Assuming that SP1 is not installed, do you know if I need to perform special
tasks to correct the timesheet problem after I install SP1 i.e. manually
delete the messages from a table in the DB, set some flag in the DB so the
messages will no longer appear or will the messages disappear because the
manage period option is switched off?

Thanks for giving me the "heads up" on SP1.

ciao

Paul

 

[Paul Linscott]

Jonathan,

We installed Project Server 2003 SP1 and the problem with the timesheet
disappeared. Many thanks for your help! We are now fighting with another
problem that we hoped would also disappear with SP1. Unfortunately it didn't.
If you get a chance could you please look at thread from Jim Crawford "IE
crashes when clicking on the TASK..." from 5/2/2005. I added my comments.

thx again

Paul