tmpdde errors when printing attachments from Outlook (very long)

[talea]

The tmpdde macro does not appear to be functioning correctly on my pc. I
am running Office XP on Win2k.

When I right click a Word document attached to an Outlook e-mail to print
it, it prints fine the first time. The second time that I try to print an
attachment, Word hangs. I have tried deleting the tmpdde macro from
normal.dot. I have renamed normal.dot. Neither of these options have
solved the problem. As I say, it works fine the first time round. I have
stepped through the macro code in VBA editor. When I do this, it runs
correctly ie document is opened in Word, printed, document is closed,
tmpdde is deleted and Word is closed. However, when Word hangs, if I go
to the VBA editor, the code in the macro is still running and I can't stop
it. The document can't be closed, the only thing that I can do is exit
Word. It seems to be in some kind of a loop although from the content of
the code I can't see what kind of a loop it would be in.

I know that deleting tmpdde from normal.dot is Microsoft's solution but as
I say this only works once and then the tmpdde problem returns. As Word
crashes the second time that you try to print an attachment, you then get
the "ambiguous name detected" as the tmpdde module is still in normal.dot

Any ideas as to what else I can try?

TIA

 

[Beth Melton]

The TmpDDE macro should automatically be created and then
automatically deleted. Additionally, if for some reason the macro
isn't deleted Word will either delete it first and create a new one or
use the one already created and then delete it.

If the macro isn't being deleted then I'd say something is interfering
with the normal process, such as a third-party add-in. Where did you
find Microsoft's solution you referred to?

Also, take a look under Tools/Templates and Add-ins. Are there any
add-ins listed? If so what are they?

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~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

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