TOC numbering problem when emailing to another person

[Suzy]

Hi all, i am having problems with my TOC. I can set it up and it works fine,
but then when i send it on to someone else to read etc, it resets the page
numbering all to page 1? Why is this and how can i rectify the problem?

 

[Terry Farrell]

Make sure that 'the other person' has a fully patched version of Word.
If it persists, please tell us which versions of OS and Word you are using
and are they all fully patched?

 

[Suzanne S. Barnhill]

This is usually a result of opening the document in Reading Layout view
(Full Screen Reading view in Word 2007) , which is used only when a document
is opened directly from an attachment. There is nothing you can do on your
end to prevent this except offer suggestions:

1. Suggest that the recipient not open the attachment directly but instead
save the file to the hard drive before opening it.

2. If that is not acceptable, suggest that the recipient disable Reading
Layout/Full Screen Reading view. This is done on the General tab of Tools
options in Word 2003 and earlier and at Office Button | Word Options |
Popular in Word 2007.

3. If the recipient is not willing to do either (1) or (2), then point out
that it will be necessary to update the TOC with F9 after switching to
another view.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org