Toolbar customizations won't stick

[Larry]

Tried to add a few simple toolbar items - the work, but when I exit and
reopne Visio-2007 (vith vista), they are no longer there. Attaching to
exsiting toolbars.

Larry

 

[Larry]

any help out there?

 

[Al Edlund]

Larry,
A few question come to mind. How are you attaching these toolbar items to
the menu (vba document opened event, a .net add-in that you wrote tied to a
marker event in a template, etc.)? What mechanism are you using to ensure
their persistence?
al

 

[Larry]

all I'm doing is right clicking in the existing toolbar area, selecting
customize, and then dragging a few extra buttons to the existing toolbars.
They work fine, but when I shut down and reopen visio, they are gone,

Larry

 

[Larry]

Anyone have any ideas?

Larry

all I'm doing is right clicking in the existing toolbar area, selecting
customize, and then dragging a few extra buttons to the existing toolbars.
They work fine, but when I shut down and reopen visio, they are gone,

Larry

 

[Larry]

could really use some help....am I the only one experiencing this?

Larry

 

[Mark Nelson [MS]]

Do you have Adobe Acrobat installed? If so try updating to a newer version.
Several users have reported that Acrobat 6 resets toolbar customizations.

--
Mark Nelson
Office Graphics - Visio
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[John Goldsmith]

Hello Larry,

In addition to Mark's point, I've got a couple of questions for you.

Are you saying that 'none' of your custom buttons remain or just some of
them disappearing?

Also have you tried creating a new toolbar and adding buttons to that? Are
changes made in this way persisted across sessions or are they also lost?

Best regards

John


John Goldsmith
www.visualSignals.typepad.co.uk
www.visualSignals.co.uk

 

[Larry]

nope acrobat 7 professional.

Larry

Do you have Adobe Acrobat installed? If so try updating to a newer
version. Several users have reported that Acrobat 6 resets toolbar
customizations.

--
Mark Nelson
Office Graphics - Visio
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no
rights.

 

[Larry]

John,

noe fo the custom buttons remain - just adding a about 3 each time. Once I
exit and reopen, they are gone. And already tried a new toolbar, that
disappears to if I exit and reopen.

Larry

 

[John Goldsmith]

Hello Larry,

Ok, so next question is what do you use Visio for? (Ie are you using
particular templates such as Brainstroming or Org Chart, or are you just
using blank drawings?)

Sometimes other add-ins can interfere with the toolbars so you could try and
temporarily disable these via Tools / Trust Center... / Add-ins / 'Disable
all Application Add-ins' and then try and make toolbar changes).

Let me know how you get on.

Best regards

John


John Goldsmith
www.visualSignals.typepad.co.uk
www.visualSignals.co.uk

 

[Larry]

John,

that did it. should note only add ins were a bunch of Acrobat 7.0 pdf
maker - 7 of them to be exact. my toolbars are here to stay. Thanks so
much,

Larry

 

[John Goldsmith]

Hello Larry,

Glad to hear that's helped. I'm hoping you've re-enabled your add-ins
incrementally. That way you'll a) find out which one was the culprit and b)
you won't be missing useful functionality within those add-ins.

By the way, you should still be able to use Distiller as a printer without
adverse effects.

Best regards

John


John Goldsmith
www.visualSignals.typepad.co.uk
www.visualSignals.co.uk

 

[Cheryl Taylor]

Hello John,
Just wanted to share......I just noticed your posting on this issue and
wanted to confirm for you that Acrobat 7 DOES NOT play well with Visio 2003
at all. It also will disable clipart as well as mess with the toolbars.
Microsoft has confirmed this is an "issue" with Visio 2003, but they have no
plans to try and fix it....
The best thing to do is to disable Acrobat's availability to Visio in
"Add/Remove Programs". I spent several hours battling this issue (with and
without Microsoft's Tech Support). I did not have this issue with Acrobat 6
and haven't ventured to upgrade to Acrobat 8 or 9 at this time. I just
loaded a copy of Adobe CS2 (which includes Acrobat 7) and rediscovered this
issue rather painfully.....

Cheers!
Cheryl