Toolbar

M

Marlena

While in Microsoft Word on my Mac OSX (just installed Office 2004) I note I
can no longer manipulate my toolbar. Can't make it vertical rather than
horizontal; can't lengthen it or shorten it. Bottom right hand corner no
longer works when clicking with mouse. Ideas?
 
B

Beth Rosengard

Hi Marlena,

Try testing your Normal Template and your Word preferences:

1) Quit Word and navigate to your Normal template which should be in
~/Microsoft User Data/Normal. Rename Normal to something else (like
OldNormal), then relaunch Word. If this fixes the problem but you have
customizations, etc, in OldNormal that you want to maintain, you can use
Organizer to transfer those from OldNormal to the newly-created Normal
template. Then you can trash the old renamed file. To learn how to use
Organizer, see here (if you're using Safari you may have to refresh the page
a couple times):
<http://word.mvps.org/FAQs/WordMac/MacWordNormalTemplate.htm>

If this doesn't fix the problem, quit Word again, trash the new Normal and
rename OldNormal back to Normal.

2) To test your Preference files, quit *all* Office Applications.
Navigate to ~/Library/Preferences/Microsoft/. Drag to the desktop the
following files: com.microsoft.Word.prefs.plist,
com.microsoft.Office.prefs.plist and Microsoft Component Preferences. When
you restart Word, these files will be recreated. If all is well, you can
trash the old files. You will have to reset some Preferences and
AutoCorrect settings.

If this doesn't help, you can trash the new files and rename the old ones
back.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>
 

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