Toolbars and Menus lockup

[Don Gollahon]

Often the toolbars and menus in Outlook freeze up and are not usable.
I can still open emails and tasks, etc, but the toolbars/menus on the
main app quit working for no apparent reason. To get them to work
again I have to close Outlook and reopen it.

Any ideas?

Outlook 2003 SP1 on Windows XP SP2

Thanks.


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_________________________________________
Don Gollahon
(e-mail address removed)
ICQ#: 115831669
"What in Eternity does it matter?"
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[Jocelyn Fiorello [MVP - Outlook]]

Try renaming your outcmd.dat file to outcmd.old while Outlook is closed.
Outlook will rebuild the default toolbars the next time you open it.
Unfortunately you'll lose any customizations you may have made to your
toolbars and menus (that's the file that contains the changes). If that
stops the freezes, then you know it was the outcmd.dat file causing the
problem. Make sure to make a backup of the new outcmd.dat file after you
redo your changers so you can restore it if you ever run into the same
problem again.

Note: Since you're using Windows XP, you'll need to search in hidden
folders to find the outcmd.dat file.

--
Jocelyn Fiorello
MVP - Outlook

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