Toolbars get jumbled around every time I open a document

[Peter]

I've recently started experiencing a problem with Word 2003 that every time I
open a document, my toolbars are scrambled. I thought toolbars were supposed
to stay put between sessions. Is this a bug, or is there a setting I am
missing? At the top of the document I have two standard toolbars and three
custom toolbars. At the bottom I have two standard toolbars. Only the ones at
the top of the document get scrambled.

 

[Graham Mayor]

Open normal.dot in Word for editing. Place the toolbars where you want them.
Add a character to the text space and delete it. Save and close normal.dot.

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Graham Mayor - Word MVP


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[Peter]

Sorry Graham but that did not fix the problem. I did not think toolbar
locations are saved in Normal.dot because even if you delete it, the toolbars
appear in their correct location. The issue I am having seems to be
intermittent and random (or else I have yet to detect the pattern).

 

[Graham Mayor]

The standard toolbars are stored in the registry - see
http://www.gmayor.com/my_toolbars_are_missing.htm . The personal toolbars
and changes to them are stored in templates, by default normal.dot.

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Graham Mayor - Word MVP


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[Peter]

I mean custom toolbars. I deleted my Normal.dot file and the custom toolbars
from addins stored in Word/Startup still appear and in the normal location. I
did as you suggested and they still get jumbled (sometimes). I think the
issue might be related to the fact that I use Word as my e-mail editor with
Outlook. I think the jumbling might be a result of other toolbars (like
Attach as Adobe PDF) that show up when I send e-mail. I just noticed when
writing an e-mail that the Adobe toolbar showed up on a word document I had
open in the background. This may cause the other toolbars to move in order to
accommodate this one? Although the Adobe toolbar appeared at the top on a
line by itself so I don't think it would move the others. Anyway, I thought
this additional information might be helpful.

Thanks,
Peter

 

[Graham Mayor]

If you are using Word as e-mail editor for Outlook, then when so used it has
entirely different requirements for toolbar availability. The result is the
type of cock-up you are experiencing. You *may* be able to match the toolbar
positions in both applications, but frankly you will find it simpler to use
Outlook's own editor, which is quite up to the task of creating e-mails.

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Graham Mayor - Word MVP


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