Toolbars have a mind of their own.

[gina]

I have a "drawing" toolbar that persistantly comes back...even after I delete
it in the customization window.

I also keep clicking "show standard and formating toolbars on 2 lines" but
it keeps going back to 1 line. Any thoughts of how to help Visio remember my
settings?

 

[Jagadeesh .P [MSFT]]

Following knowledge base article may help you to resolve the issue:

http://support.microsoft.com/kb/873298

Regards,
Jagadeesh. P

 

[gina]

I have Adobe 7, and figured out how to delete that toolbar from the registry.
But I don't have admin rights, so as soon as I restart, it will be back.

Are there other 3rd party toolbars possibly involved? This "drawing"
toolbar looks like a Microsoft toolbar.

I started going through the CommandBars steps from your webpage, however I
don't have the Visual Basic options...they are greyed out. (with or without
a sheet open)

thank you!