Toolbars & menus, excel & word unusable

[rooblack]

I cannot use either excel or word. Word says that the document is locked. I
cannot use any of the toolbars or menus as they are greyed out on all
documents even previously saved ones.

 

[TF]

See http://word.mvps.org/FAQs/AppErrors/MissngMenusEtc.htm



:I cannot use either excel or word. Word says that the document is locked.
I
: cannot use any of the toolbars or menus as they are greyed out on all
: documents even previously saved ones.
:

 

[garfield-n-odie]

If all new and existing documents are locked for editing, then it's
probably because you have not activated your Word/Office software, or
because you have an expired trial version of Office 2003. What happens
if you start Word and click on Help | Activate Product? If you are
already activated, a dialog box saying so will appear. If you are not
activated, the Activation Wizard will start. If you have an expired
trial version, a dialog box will prompt you to enter a valid product key
or purchase a key online.