toolbox makes document disappear

J

JPP2

When I click on toolbox, the entire document disappears and I must click on the Word icon in the dock to make the document reappear. Any suggestions?

Thanks
 
D

Daiya Mitchell

Weird, not heard of that one. What OS, and if Leopard, are you using Spaces?

Diagnostic tricks to help locate the cause of the problem:

1) quit Word, then hold down shift while launching Word. If the problem
disappears, it was probably due to a corrupt Normal template.

2) Log out of your user account, then hold down shift while logging back
in. If the problem disappears, it is probably due to some conflict with
the login items/utilities in your user account.

3) create a new user account in OS X and test in that one. If the
problem disappears, then the installation is fine but some user-specific
file has corrupted.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top