tools-customize disabled

[Betsy]

I am trying to help a co-worker. In Word 2000, the Tools-Customize button is
grayed out and the popup message says "customize: disabled by system
administrator" . I have uninstalled and reinstalled Office. The other apps
seem ok.

I would appreciate any help you can give me on this message.

 

[Herb Tyson [MVP]]

Have you spoken with the system administrator to see if the message has any
validity?

If not, then I'd suspect either an add-in or a virus.

 

[Klaus Linke]

I am trying to help a co-worker. In Word 2000, the Tools-Customize
button is grayed out and the popup message says "customize:
disabled by system administrator" . I have uninstalled and reinstalled
Office. The other apps seem ok.

I would appreciate any help you can give me on this message.

If you want to risk annoying your system admin, you can open the VBA editor
(Alt+F11, if the admin has left you that), change into the immediate window
(Ctrl+G), and type

WordBasic.ToolsCustomize

followed by the Enter key.

Regards,
Klaus