Track Changes - Accept-Reject buttons greyed out

[John Gregory]

When using the Track Changes feature, the Accept-Reject buttons are greyed
out. They don't do anything. I can go to the individual changes, however I
can not accept or reject them using any of the standard methods (right clik
on change, or toolbar).

The document was an existing document I made changes in, now I can not
accpet these to get the final document. Any ideas?

 

[grammatim]

You should be able to access the Accept/Reject buttons only when you
have a change selected. If you don't, it ought to give you the drop-
down menu that has (among others) the Accept All Changes option.

If you want to Accept (or Reject) All the Changes, click not on the
button, but on the tiny down-arrow next to the check-mark (or x-out)
button

 

[John Gregory]

All of those features are greyd-out and not available, the only ones that
work are the arrows to go between changes - that's it. I am very familiar
with how track changes works normally, but for some unknown reason, none of
the usual methods work.

If I open a new document and track changes, everything works normally.

As a work around, I saved the document as a text file, then saved the text
file as a doc file and now it works, however I lost all of my formatting.

 

[Suzanne S. Barnhill]

Is the document protected in some way? What do you see in the Tools |
Protect Document task pane?

 

[John Gregory]

That was it! Thank you for your help.

I have never run across that before

 

[Suzanne S. Barnhill]

Me, either. I just knew the possibility existed. Glad that helped!