Tracked Changes appear as garbage characters

J

Joe Murphy

A user outside my organization has sent a document with "Track Changes"
turned on. When the doc is opened by one of my users and further changes are
made, the original user's changes appear as garbage text (little boxes and
the letter y with an umlaut on it... that kind of thing).

I suspect a printer driver issue (or fonts, but they are the same font:
Times New Roman).

Any idea why this is happening and what I can do to fix it?
 

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