it could be the problem.
--
Diane Poremsky [MVP - Outlook]
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Hi Diane,
Yes, we use Sophos Anti-virus software to scan both internal and
external
emails. Would this be affecting the tracking component of edited
appointments?
Cheers
JD2
:
TNEF is behind the winmail.dat files that non-outlook clients receive.
The
TNEF data contains the tracking response data. It's not unusual for it
to
be
missing or corrupt when coming from the internet.
Does an antivirus application scan internet email?
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
mailto:
[email protected]
EMO - a weekly newsletter about Outlook and Exchange:
mailto:
[email protected]
You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
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Hi Diane,
Thanks for your quick response. The users are internal. It is
sporadic -
it only affects some and not others, and not all the time! What do
you
mean
by "TNEF data"?
Kind regards
JD2
:
Are the responses coming from internal users or the internet? If
the
TNEF
data is missing tracking will fail to update.
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
mailto:
[email protected]
EMO - a weekly newsletter about Outlook and Exchange:
mailto:
[email protected]
You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.
Dear Outlook Gurus,
One of our staff has reported issues with tracking meeting
responses
in
Outlook 2003. Whenever she updates an appointment, not all of
the
tracking
responses (ie. acceptances) are appearing on the tracking tab -
even
though
she has seen them come into her Inbox, and she has definitely
opened
the
email responses to ensure they are registering.
Does anyone have any ideas why this might be happening?
Kind regards
JD2