tracking

S

shortbroad

how do i set my emails (at least the ones with more than one recipient) to
display the tracking information? i get the read receipts but they're
dispersed throughout my email and i have a rule to move them to a folder. i
have one email that actually gives me a tab at the top (behind the email)
that shows the full distribution list with date and time the message was read
(or deleted). i can't seem to get this feature on my other emails and really
need it! help!
 
D

Diane Poremsky {MVP}

1. Do not move the receipts with rules. Do not move the sent message to
another folder.
2. if the receipts have the TNEF data (not plain text) Outlook will
autoprocess them.
 
K

Karine Rivet

That's exatly the kind of feature I'm looking for! That tab with the read
and delete information, etc. how did you get it, what is it, etc.?
 
S

shortbroad

thanks - i did create a rule to move my read receipts into a different folder
- but i've just clicked on the Rules & Alerts button on the toolbar and the
only rule is one that move a newsletter to a folder. i can't see the rule
created for the read receipts so now i don't know how to remove that rule.
 

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