You don't need verification to *purchase* the upgrade, just to *install* it
During the installation you'll be prompted to point to the older version,
then insert the 2001 CD in your drive for that purpose.
I posted earlier today, but don't see it, so I'll try again -- I WAS
installing the Word X upgrade, which I've used for two years, when the
CD problem occurred. The Office 2001 CD is computer-burned copy of a
licensed Office 2001 that worked very well on my old PPC G4; I twice
reinstalled it when I bought a new hard drive and did a clean
install. But the Intel processor Mini just chews on the CD for a
couple minutes and spits it out, so the Word X update can't
authenticate and won't function.
Both MS Office 2001 for Mac and my X Word upgrade were paid for and
registered -- shouldn't there be a way for me to use the Word program,
which is compatible with my new machine? Anyone know of who I can
talk with about this? It just doesn't seem fair, somehow, to have to
buy Word again after buying a useable copy already. I can't buy a
2004 Word upgrade either; that won't solve the problem at all.
What is the point of registration when it doesn't help you out of
trouble?
Anyone have any thoughts about how to deal with this?