Translation and a net connection

[bodsham]

Out of interest I thought I'd try the translation function. This is a bit confusing. There are two - a bilingual dictionary and a translation facility that seems to work through the web. The dictionary works fine. The translation facility tells me 'Office cannot connect to the internet' and I need to be connected to the web to use it. I am, as the web search box beneath, which appears to be hooked to wikipedia, shows by looking up the search term. So does the translation work?

 

[John McGhie]

Yes, it works. It needs plenty of bandwidth.

Make sure your default browser can reach http://mso.worldlingo.com/

You should get a " Translate WorldLingo " page.

Cheers

Out of interest I thought I'd try the translation function. This is a bit
confusing. There are two - a bilingual dictionary and a translation facility
that seems to work through the web. The dictionary works fine. The translation
facility tells me 'Office cannot connect to the internet' and I need to be
connected to the web to use it. I am, as the web search box beneath, which
appears to be hooked to wikipedia, shows by looking up the search term. So
does the translation work?

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]

 

[Curt Laird]

Hi Bob,
The Translation section of the Toolbox uses services provided by World Lingo
(www.worldlingo.com) to perform the translation. It¹s probable that the
service was down when you tried to access it, at least that would be my
first thought. If this isn¹t the case (i.e. It continues to be a problem)
let me know and I¹ll look into it further.


Thanks,


Curt

Out of interest I thought I'd try the translation function. This is a bit
confusing. There are two - a bilingual dictionary and a translation facility
that seems to work through the web. The dictionary works fine. The translation
facility tells me 'Office cannot connect to the internet' and I need to be
connected to the web to use it. I am, as the web search box beneath, which
appears to be hooked to wikipedia, shows by looking up the search term. So
does the translation work?

--
Curt Laird
Software Development Engineer in Test
Microsoft MacBU - Word
(e-mail address removed) (remove ³ONLINE² for all replies)

This posting is provided ³AS IS² with no warranties, and confers no rights.

 

[spem54]

I can access any web services with word and entourage (dictionary, web
search, ecc.) but the translation service: it tells me that I am not
connected to the Internet. Strange.

 

[John McGhie]

Keep watching for posts by Curt Laird, the Microsoft Software Engineer who
is currently working on this issue.

It seems to be caused by not having a proxy specified for the domain
mso.worldlingo.com

Stay tuned, there will be more information when he has it...

I can access any web services with word and entourage (dictionary, web
search, ecc.) but the translation service: it tells me that I am not
connected to the Internet. Strange.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]

 

[spem54]

The service was and it is always working! Do not blame bugs within
Office 2008 to others! This translation service it is not working
inside Office!

Thanks.

 

[Beth Rosengard]

Excuse me, but I didn't see John McGhie blame anyone or absolve anyone from
blame. He also didn't say the translation service wasn't working. He said
there appears to be a proxy issue and that MSFT is working on it.

Here (again) is what MSFT has said:

We have tracked this down to an issue caused by not having a proxy specified.
There is a potential workaround:

In Network Settings, under Bypass proxy settings for these Hosts & Domains,
try entering a wildcard (i.e. "*.*") or an exception for mso.worldlingo.com.

I'll be testing the latter more in-depth shortly, but I thought I'd fill you
in with what I know so far.

--
***Please always reply to the newsgroup!***

Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/Mac/WordMacHome.html>
My Site: <http://www.bethrosengard.com>

 

[spem54]

Sorry I did not intend to point fingers! The fact is that even the
work-around is not working. I appreciate all the efforts being made!
THX

 

[CyberTaz]

I'm afraid I can't provide a solution, but after reading the op yesterday I
tried from a PC & had no problem accessing the site. Again just now I ran
translations in both French & Spanish with no hesitation or error.

I'm wondering if it might be something local to your system/browser/firewall
config or ISP?

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[John McGhie]

So you'll be really happy to hear that it actually DOES work for me

And I DON'T have a proxy enabled.

I just answered your previous post: I believe the bug means that the Proxy
must exist, and that you need to set an "exception" for the address where
the translation service is.

So the proxy must exist, and do nothing, but there needs to be a specific
exception for the translation page.

Sorry: As I said, it is a bug, and they are working on it.

Sorry I did not intend to point fingers! The fact is that even the
work-around is not working. I appreciate all the efforts being made!
THX

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]

 

[spem54]

This bug is not solved in the recent update!

 

[Laura]

Hi, has anyone found a solution yet? Mine won't connect to the internet either when I want to translate something.

 

[John McGhie]

Microsoft has found a solution, but we are still waiting for it to complete
testing and be issued in an update to "us"

Sadly, it works for "some computers" via "some internet connections" and not
for others. Shouldn't be much longer now...

Hi, has anyone found a solution yet? Mine won't connect to the internet either
when I want to translate something.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]

 

[Dorothy Connelly]

Just bought first MAC and MACbook for home. No English to Spanish translation option in MAC WORD 2008 ...it's May 2, 2008. Any progress on the solution? Thanks.

 

[John McGhie]

Traduzca por favor esto al español.

Well, if you can read that, you will know it works. Mind you, it always has
worked for me

What happens when you try?

And please provide your Operating System version: that's critical.
Translation is an Internet service, how are you connecting to the Internet?

We need lots and lots of detail to hunt this one down for you.

Cheers

Just bought first MAC and MACbook for home. No English to Spanish translation
option in MAC WORD 2008 ...it's May 2, 2008. Any progress on the solution?
Thanks.

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]