trial version expired need to unistall

[shelly]

trial version of office prof has expired and now cant forward any emails wont
unistall can get the oringal email to replace please help

 

[Hal Hostetler [MVP P/I]]

Won't uninstall? What happens when you try? Any error messages?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[shelly]

no error message just the little blue circles spins like its thinking and its
still on the computer tryed to change same thing the blue circle spins and
then goes away and noting happens still there on the computer I shut it down
thing it will take when restat nope trial version still there and error
message then says trial version has expired convert now but I dont want to
convert I want it off of there. I have even rebooted. reinstalled the oringal
cds that came with the computer nothing will get the trial version off my
computer

 

[Hal Hostetler [MVP-P/I]]

Sounds like the installation may be damaged. This utility might help:

http://support.microsoft.com/kb/290301
Description of the Windows Installer CleanUp Utility

This does NOT uninstall the program, it it removes all installation records
from Windows installer so that a program can be re-installed to fix the
damage, then uninstalled correctly.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[shelly]

there is no error message other than it has expired and need to convert I
have tryed everything from unistall to change both times the blue swirling
circle apears like its doing something then disapears and trive is still on
the outlook. have tryed reinstalling my cd that came with the computer still
there have tryed to reboot stille there have been working on the problem
for a week now please help can send or forward any of my emails
-- in outlook my main email address
shelly