tried everything- cannot publish to web

[reallifeyoga]

I have tried troubleshooting and reviewed the answers in the discussion
group. Either I am just not getting it or there is another issue. Hope
someone can help...

I am using Publisher 2003
Trying to publish my website.
I bought the domain and web hosting. All is clear to proceed.
File, Publish to the Web, I enter the domain name and it says Connecting to
Web Server. The next message is "cannot find..."

What am I doing wrong?

 

[DavidF]

Not enough information for us to figure out what you are doing wrong.
Reference the three articles on uploading here:
http://msmvps.com/blogs/dbartosik/archive/category/1921.aspx

DavidF

 

[reallifeyoga]

Thanks very much for your reply. I have previously read the article you
referenced in your response. Additional information---

I follow the directions exactly using the correct password, domain name,
user name as provided by yahoo small business. I have a domain name and
bought web hosting through Yahoo.

After following the directions, the error message comes up
"cannot connect to the FTP server on the computer names ftp.yogabydina.com"
When I click on the link for more info, it states something about a firewall
and FTP proxy settings. I changed the proxy settings to passive and disabled
the firewall. It still will not work.

I have tried all the troubleshooting and your archived messages on this
subject but am still having problems.

If I can provide additional details, I would be glad to.

Thanks very much...

 

[DavidF]

Unfortunately it is very hard to impossible for us to tell you what you are
doing wrong, as we aren't sitting at your computer. It can be something as
simple as a misspelled word, using upper case vs. lower case, not writing
the path to the FTP server correctly, not disabling both the Windows
firewall, and/or a third party firewall included in a antivirus suite, or a
problem at the server side, or perhaps one of those Microsoft patches that
fix one problem only to create another, or, or... You just have to keep
looking at the instructions from Yahoo about how to upload your site, and
the articles until you spot what you are doing wrong. Have you asked support
at Yahoo for help, or looked at their FAQs or other support documents for
some insight?

Alternatively, there is usually instructions by the webhost that tell you
how to use their control panel to upload your files. Perhaps you can Publish
to the Web and direct the HTML output to your computer, and then use the
control panel method to upload those files.

Sorry I can't be of more help...

DavidF

 

[DavidF]

Also, did you run the design checker under tools? That can find problems
with your pages that prevent them from being uploaded...

DavidF

 

[reallifeyoga]

I am going to run through your last two emails to see if it could be one of
the things you mentioned. I will let you know!
You have been very helpful and I appreciate your time in trying to assist me.

 

[reallifeyoga]

I did run the design checker and fixed all the issues.

I still have not been able to upload the website.

Some additional things I have tried...
1) rechecked all passwords, user names, etc. I enter it in exactly. When I
add/modify FTP locations, the file names all have // and : they convert
the ftp.yogabydina.com even if I don't enter it...could there be any issue
with this?
2) I disabled the microsoft firewall and the virus software
3) I changed the FTP settings to passive. Are there other FTP or security
settings on the control panel that I should change?
4) I reviewed all of yahoo's instructions on uploading the site and am
following these directions.

Is it possible for me to email you the file, my user names and passwords so
you can get more information on what is going wrong or what I am doing wrong?

I am grateful for all of your help....I have spent many hours trying to
figure this out!

 

[DavidF]

Perhaps this will help
http://help.yahoo.com/help/us/geo/gftp/gftp-14.html

DavidF