Tries to zoom (continous, non-stop flashing) when video dev connec

M

mark the eby

My issue is Power Point & Word both automatically zoom to 500% when a display
(Monitor or Projector) is plugged into the back of my laptop. Word stops at
500% and PP stops at 400% but keeps on trying, the document flashing
continually. Doesn't seem to happen if laptop is booted with device
connected. Only happens in the document, not the title, status or menu bars
 
M

mark the eby

I canged the display from 1280 x 1024 to 1024 x 768 to match everyone else,
but the flashing/zooming still occurs if I attach the device after bootup.
When I booted with the device attached, it did not occur. When I
disconnected the device the flashing/zooming reoccured! I have my display
setup for large fonts and changing to normal had no effect.
 
M

mark the eby

Well, OK, I'll check, but everyone here (a couple hundred laptop users) has
the same setup, Dell D610s, reimaged with the UIU/Ghost. But it's worth a
try. The flashing/zooming doesn't happen with our email client, which is
Lotus Notes, only the MS apps.
 
M

Miguel

Mark,
I'm having the same issue. I've tried a diskcheck, disk-cleanup,
reinstalling the new video driver and nothing seems to work. Once you
connect to a projector, and open up Excel, Word, Adobe, etc... its
zooms in as far as possible and you can't adjust it. If you unhook the
projector it does the same thing until I reboot and then it works
normal again. Any help on this would be great!
 
M

mark the eby

Miguel,
The user thought he had a "work-around" - powering up with the
projector/display attached, but that didn't work when he was overseas. I
re-installed the graphics driver, but as you know, it doesn't help to do so.
I hate to even reimage, because that means another few hours of installing
all the apps. I wonder if renaming the old profile will work... I'll have to
try that.
 
M

mbloodgood

I have this issue, too -- also on a Dell D610. I've tried everything
suggested and also downloaded Powerpoint Viewer to try and get through one
presentation. It did not zoom, but is "stuck" on returning to the first
slide. I can go to any slide using right-click, but the slides quickly cycle
back to slide one. Could this actually be a Mouse issue as opposed to a
video issue?
 
F

flball38801

mbloodgood said:
I have this issue, too -- also on a Dell D610. I've tried everything
suggested and also downloaded Powerpoint Viewer to try and get through one
presentation. It did not zoom, but is "stuck" on returning to the first
slide. I can go to any slide using right-click, but the slides quickly cycle
back to slide one. Could this actually be a Mouse issue as opposed to a
video issue?
Click to expand...
 
F

flball38801

mbloodgood said:
I have this issue, too -- also on a Dell D610. I've tried everything
suggested and also downloaded Powerpoint Viewer to try and get through one
presentation. It did not zoom, but is "stuck" on returning to the first
slide. I can go to any slide using right-click, but the slides quickly cycle
back to slide one. Could this actually be a Mouse issue as opposed to a
video issue?
Click to expand...
 
S

ScottBarkman

Hey guys,

I've had the exact same problem for a while, and if you uninstall the
entire alps touchpad driver, it should clear it up. Now that only
applys for the D610s, but hopefully it'll clear it up for you. No
reimage needed ;)
 
G

guy.saffold

EJA said:
Scott,

These are exact symptoms on my Dell D610 that I am suffering through.

Where can I find the alps touchpad driver to delete?

I have searched in the device manager and can't find anything that matches.

Ed
Click to expand...
 
G

geronimop

I have found a fix for this issue. I service some attorneys, and one
noticed this issue after he installed IntelliPoint and IntelliType
software on a Dell D610 Laptop. Well our solution wasn't so easy as
uninstalling the hardware drivers as these are wanted features.
Instead we discovered that you if you disable the tapping features of
the Alps touchpad and thumbstick, the zooming issue and stuck keys go
away. This can only be done on the laptop when it is undocked, because
it's part of the undocked hardware profile. Then you have you go into
control panel, mouse, touchpad. Uncheck tapping for both the touchpad
and thumbstick. Restart the PC, and you should be in working order
with a projector or 2nd display.
 
A

AaronHackbarth

I have found a fix for this issue. I service some attorneys, and one
noticed this issue after he installed IntelliPoint and IntelliType
software on a Dell D610 Laptop. Well our solution wasn't so easy as
uninstalling the hardware drivers as these are wanted features.
Instead we discovered that you if you disable the tapping features of
the Alps touchpad and thumbstick, the zooming issue and stuck keys go
away. This can only be done on the laptop when it is undocked, because
it's part of the undocked hardware profile. Then you have you go into
control panel, mouse, touchpad. Uncheck tapping for both the touchpad
and thumbstick. Restart the PC, and you should be in working order
with a projector or 2nd display.
Click to expand...



You are definately correct. Same problem here with a Dell D420.
Disabled the touchpad driver all together and no more zooming. What
do we do now when a director likes the tappy stick?


Hack
 
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