Don't know what "convention" you're citing. Since it's documented, I'd
love to see it, since none of the applications I've ever built have
conformed.
This specification, however, is from Apple's Human Interface Guidelines
for OS X/Aqua:
Some applications support triple-clicking. For example, in a
word processor, the first click sets the insertion point, the
second click selects the whole word, and the third click selects
the whole sentence or paragraph. Supporting more than three
clicks is inadvisable.
- Source:
http://tinyurl.com/d4t76w
So it seems Word exactly conforms to the HIG convention in that respect,
though it certainly differs in others.
I think I understand how you are reading the guidelines. I am having a
slightly different problem than the root of this thread: I double click to
select a word, and then I click again to drag that word. Instead, the system
is interpreting it as a triple click. I think this is an area where the
guidelines are vague in their wording, but it is my (lay) opinion that the
"triple click speed" should conform to the system preference for double
click. As it is, I am forced to basically, double click, then move the mouse
in a circle, then come back to drag. It would save me time and frustration
if I could double click (100ms between clicks) and then drag (200-400 ms
later) and have the software be intelligent enough to distinguish
double+single click from triple click. So to my eyes, you are not complying
with the HIG because I am not actually triple clicking, I am double clicking
followed by a single drag, yet the program is interpreting it as a triple
click.
There are a number of points in Office 08 where I am sure that the
Guidelines are followed to the letter, but not the spirit. One other example
is window behavior under Expose, where the selected window is not made active
without a second click. This has been dangerous with keyboard functions like
command-W and command-S, but could be seriously dangerous if I typed, for
instance, a client's social security number in the wrong window without
realizing it. It could cause me to be sued for malpactice, and for that
reason, I am hesitant to install Office on any production machines.
Honestly, though, your attitude toward your users here seems outright
flippant. We are not enemies. We are your customers, the people you keep
employed, and our feedback enables you to create and sell the next version,
and thus stay employed. If you ignore us, write us off, etc, and don't
incorporate our ideas into your next product, we simply won't buy it,
especially now that Apple is taking iWork almost seriously, and now that
Openoffice is enjoying real Mac support. I honestly get the impression that
you do not personally own a Mac, and maybe you resent that you somehow ended
up in this "lesser" group. I honestly appreciate your work- I use both the
PC and Mac versions, and for the most part, I think the Mac version way
outperforms the PC version. I just wish that it was a little more Mac-like
than it already is, and while you guys have made real progress on each
version since 98, it seems like it could be brought light years forward if
you guys just spent more time using "native" Mac apps like iWork, and then
strove to be "better, but consistent" so that a user can feel at home, but
feel like he just went from his Altima to a BMW.
Best of luck, and please keep up the quality work, I am looking forward to
what I hope happens with the next version.