Triplicate emails received

S

Stan

Win Xp Pro
I use a PC (OL 2007) and my wife uses a laptop (OL 2003), both connected to
the same dsl modem/router. Each has an Outlook profile, with the same 3
different email accounts on each profile, all with "Leave a copy of the
message on the server" checked - same server in both cases.
My reasoning is that either of the computers may be used by three different
persons (often by two at the same time) and I did not want anyone to not see
their email if it had say been downloaded to the PC, and that person opened
the laptop it would be downloaded to the laptop. (All family so no privacy
concerns)
This works except that email received appears 3 times on both PC and laptop,
whereas I was expecting that only one would appear on both machines.
Any advice on how to achieve this will be appreciated.
Stan
 
B

Brian Tillman

Stan said:
I use a PC (OL 2007) and my wife uses a laptop (OL 2003), both
connected to the same dsl modem/router. Each has an Outlook profile,
with the same 3 different email accounts on each profile, all with
"Leave a copy of the message on the server" checked - same server in
both cases. My reasoning is that either of the computers may be used by
three
different persons (often by two at the same time) and I did not want
anyone to not see their email if it had say been downloaded to the
PC, and that person opened the laptop it would be downloaded to the
laptop. (All family so no privacy concerns)
This works except that email received appears 3 times on both PC and
laptop, whereas I was expecting that only one would appear on both
machines. Any advice on how to achieve this will be appreciated.

Do these three accounts use separate mailboxes on the server or are they
allaliases for the same mailbox? (You can usually tell their aliases
because the usernames/passwords will be the same for all.)
 
B

Brian Tillman

Stan said:
All aliasiases - Same username and passwords for each.

Outlook accesses mail accounts asynchronously. It can open a connection to
all three at once. Thus, each account accesses the same mailbox and sees
the same messages as being available for download and requests them from the
server, giving you multiple copies. As far as Outlook is concerned, your
three accounts are actually all the same, since the messages are all in the
same mailbox. Your best solution would be to have separate mailboxes for
each address so that they're not delivered to the same place when they
arrive on your server. Outlook would then be able to pull them in
separately and they won't duplicate.

Another approach would be to modify your Send/Receive group so that only one
account receives mail. You'll get only one copy that way. This can lead to
a problem, though, when you reply because Outlook will always use the
receiving account to send the reply and, unless the sender chooses a
different sending account, your recipients will see the mail as all coming
from the account that received it (i.e., all the same address).
 
S

Stan

Thank you for your considered reply, but that will cost for 3 separate
accounts.
I'm going to organize each on their own Gmail or similar.
 
B

Brian Tillman

Stan said:
Thank you for your considered reply, but that will cost for 3 separate
accounts.

Some ISPs don't charge for that. AT&T and British telecom, for example, use
Yahoo at their mail provider and you can create ten subaccounts for each
mail account and, due to the way Yahoo works, each account has its own
mailbox and username/password.
 

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