Trouble Connecting on Server from Publisher using FTP

[Kathleen]

I have created a website using publisher 2003. When publishing to website I
created the FTP site given to me by my server including username and
password. I continue to get an error message:
This error message is usually associated with an attempt to access an FTP
web sote through a fire wall/proxy server and the proxy settings are not set
correctly to gain access.

I have confirmed the FTP, username,password with the server, I have made
sure that there are no active firewalls on my computer, I have deleted the
FTP and reinstalled it, I have also followed the troubleshooting suggested by
Mary Sauer. I am not very knowledgeable in this area and are continued to be
frustrated. Please Help!

I am accessing at work through a wireless network that the office has set
up. My host is not very helpful in assisting with my trouble. He does not
use publisher, therefor does not know what the problem is?

I tried each step of Mary's referenced troubleshooting?

Kathleen

thanks,
Kathleen

 

[Kathleen]

I have went through the process outlined in the article from Mary one more
time...here is where it stands:
I deleted the FTP site,
entered the FTP site, username & password
went to Publish to web,
click on drop down to FTP site,
click on URL and click on open,
click on save,
hourglass shows up for about 5 minutes,
error message now shows:
cannot save 'ftp//filename/index.htm' The folder is marked read only

I am not prompted for the server login.
I am using SpySweeper as my antivirus along with America Online 9.0 Security
Edition

 

[DavidF]

Kathleen,

Here are a couple quick suggestions. Since you are going through your work
network, check with your IT person about the company having a firewall that
may be blocking you. And secondly, contact your host and tell them of your
read only problem and ask them to modify permission on the site folder.

If those two suggestions don't get you anywhere, determine if your host
support FrontPage extensions, which you would need for HTTP uploading
protocol. And have you read through your host's instructions on how to
upload your site, and tried it that way?

DavidF

 

[DavidF]

Who is your host by the way? What is your URL?

DavidF

 

[Kathleen]

DavidF,

Krellen is my host and the URL is s1.krellen.com

 

[Rob Giordano \(Crash\)]

Yah, but what's the URL for *your* site?

And: important...you must ftp to the exact address Krellen gave you to
upload to.


| DavidF,
|
| Krellen is my host and the URL is s1.krellen.com
|
| "DavidF" wrote:
|
| > Who is your host by the way? What is your URL?
| >
| > DavidF
| >
| > | > > Kathleen,
| > >
| > > Here are a couple quick suggestions. Since you are going through your
work
| > > network, check with your IT person about the company having a firewall
| > that
| > > may be blocking you. And secondly, contact your host and tell them of
your
| > > read only problem and ask them to modify permission on the site
folder.
| > >
| > > If those two suggestions don't get you anywhere, determine if your
host
| > > support FrontPage extensions, which you would need for HTTP uploading
| > > protocol. And have you read through your host's instructions on how to
| > > upload your site, and tried it that way?
| > >
| > > DavidF
| > >
| > > | > > > I have went through the process outlined in the article from Mary
one
| > more
| > > > time...here is where it stands:
| > > > I deleted the FTP site,
| > > > entered the FTP site, username & password
| > > > went to Publish to web,
| > > > click on drop down to FTP site,
| > > > click on URL and click on open,
| > > > click on save,
| > > > hourglass shows up for about 5 minutes,
| > > > error message now shows:
| > > > cannot save 'ftp//filename/index.htm' The folder is marked read only
| > > >
| > > > I am not prompted for the server login.
| > > > I am using SpySweeper as my antivirus along with America Online 9.0
| > > Security
| > > > Edition
| > > >
| > > > "Kathleen" wrote:
| > > >
| > > > > I have created a website using publisher 2003. When publishing to
| > > website I
| > > > > created the FTP site given to me by my server including username
and
| > > > > password. I continue to get an error message:
| > > > > This error message is usually associated with an attempt to access
an
| > > FTP
| > > > > web sote through a fire wall/proxy server and the proxy settings
are
| > not
| > > set
| > > > > correctly to gain access.
| > > > >
| > > > > I have confirmed the FTP, username,password with the server, I
have
| > > made
| > > > > sure that there are no active firewalls on my computer, I have
deleted
| > > the
| > > > > FTP and reinstalled it, I have also followed the troubleshooting
| > > suggested by
| > > > > Mary Sauer. I am not very knowledgeable in this area and are
| > continued
| > > to be
| > > > > frustrated. Please Help!
| > > > >
| > > > > I am accessing at work through a wireless network that the office
has
| > > set
| > > > > up. My host is not very helpful in assisting with my trouble. He
| > does
| > > not
| > > > > use publisher, therefor does not know what the problem is?
| > > > >
| > > > > I tried each step of Mary's referenced troubleshooting?
| > > > >
| > > > > Kathleen
| > > > >
| > > > > thanks,
| > > > > Kathleen
| > >
| > >
| >
| >
| >

 

[DavidF]

To add to what Rob said, from the Krellin website your ftp address would be
ftp.yourdomain.com where you substitute your domain name in for yourdomain.
I also noted from the FAQs at Krellin that you need to load your Publisher
HTML files the directory named: /public_html/ , so after you login under
ftp.yourdomain.com, look for the public_html folder, and upload to that
folder.

Krellin also has a control panel feature where you could upload your files
that way if necessary, but try using the ftp function through Publisher, as
that would probably be easier in the long run.

Do you have any forms on your website?

Let us know if these suggestions help.

DavidF