Trouble importing a .pst file

[TVE]

I am upgrading my old PC running XP and Ofiice 2003 to a new PC runing Vista.
I have installed my old Office 2003 onto it and it works.

On the old PC I followed the export instructions for Outlook mail messages
and exported my personal folders, no encription, no password, to an external
hard drive using the .pst format

However, when trying to imort my exported mail personal files (.pst) which I
had exported to the external hard drive I get a message that I am not
authorised to import them into the 'new' office outllook on the new PC.

 

[Gordon]

I am upgrading my old PC running XP and Ofiice 2003 to a new PC runing
Vista.
I have installed my old Office 2003 onto it and it works.

On the old PC I followed the export instructions for Outlook mail messages
and exported my personal folders, no encription, no password, to an
external
hard drive using the .pst format

However, when trying to imort my exported mail personal files (.pst) which
I
had exported to the external hard drive I get a message that I am not
authorised to import them into the 'new' office outllook on the new PC.

Firstly you do NOT (as posted here on a daily basis) use the import/export
function to transfer data from one Outlook to another. It can cause many
problems.
Copy the file to your HDD to a folder for which you have read-write
permissions. (Your Documents folder would be the ideal place). Remove any
read-only attribute. Then open Outlook and do File-Open-Outlook Data File.
Navigate to where you copied it to. You can then either copy all your data
to the already-existing pst file, or set the file you have copied as the
default mail delivery location. (Useful if you have a large amount of data).

HTH

 

[TVE]

Gordon thank you for the response; sorry I tried to read all the messages
which I thought would help........

Sorry but I do not understand what you mean by 'copy the file'. It is the
whole content of my personal folders in Outlook that I am trying to 'copy'
over; that includes inbox, outbox, sent, etc. Contacts I managed to do by
importing/exporting using the .csv format

Thanks for your time

 

[Gordon]

Gordon thank you for the response; sorry I tried to read all the messages
which I thought would help........

Sorry but I do not understand what you mean by 'copy the file'. It is the
whole content of my personal folders in Outlook that I am trying to 'copy'
over; that includes inbox, outbox, sent, etc. Contacts I managed to do by
importing/exporting using the .csv format

Thanks for your time

The Personal Folders File (the default name is Outlook.pst) contains ALL
your Outlook Data - email, calendar, contacts, tasks, notes and journal.
That's the only file you need to copy. With Outlook closed, using Windows
Explorer.

 

[Brian Tillman]

I am upgrading my old PC running XP and Ofiice 2003 to a new PC
runing Vista. I have installed my old Office 2003 onto it and it
works.

On the old PC I followed the export instructions for Outlook mail
messages and exported my personal folders, no encription, no
password, to an external hard drive using the .pst format

Gordon's trying to tell you to go to your old PC and, without running
Outlook at all, copy the PST that's there to some transfer medium like CD or
flash drive. Put that medium on your new PC and copy the transferred PST to
the hard drive of that PC, making sure that the read-only attribute is
turned off. Then add the PST to Outlook with Control Panel's Mail applet
(the Data Files button). Make it your delivery location with the E-mail
Accounts button, setting up your mail accounts as they were on the old PC.
When you start Outlook, you'll see exactly what you saw on the old machine.
No import or export needed.

 

[TVE]

Gordon- Many thanks, I had a final issue , as you warned, with the write
permission, but now copied, unfortunately it has created a whole new personal
folder set. Do you mind me now asking how do I get rid of the 'special'
dublicate folders?

Thanks again

 

[TVE]

Thank you for the fine tuning, unfortunately after having copied the
outlook.pst from the external hard disk to the new PC's C: drive it is not
bing listed in the new PC's control panel applet data folders listing (read
only is off). It does however list the outlook.pst file on the external hard
drive that I copied it to from the old PC.....

 

[TVE]

Brian- Closed the PC down and started from scratch and this time it appears
to have worked thank you.

 

[Gordon]

Gordon- Many thanks, I had a final issue , as you warned, with the write
permission, but now copied, unfortunately it has created a whole new
personal
folder set. Do you mind me now asking how do I get rid of the 'special'
dublicate folders?

Two ways - either copy the data from the new set of folders to the
already-existing set, and then close the new set, or, in Control Panel-Mail,
set the new folders to be the default delivery location and remove the old
data file from the profile.

HTH

 

[TVE]

Brian- Sorry correction, copying and pasting the outlook.pst file worked but
on closer inspection I see that it has created 2 identical personal folders
andtheir mirror folders and messages. The original file on the old PC is not
in dublicate....

Please how do I get rid of the second set....

 

[TVE]

Sorry but how does one close the unwanted new set of personal folders...tks

 

[Gordon]

Sorry but how does one close the unwanted new set of personal
folders...tks

:

Right-Click on Personal Folder and choose "close"

 

[TVE]

Gordon thanks for your patience, but right click on personal folders (both of
them) is a 'greyed out' option....

 

[Gordon]

Gordon thanks for your patience, but right click on personal folders (both
of
them) is a 'greyed out' option....

Then try Control Panel-Mail-Outlook Data Files and try removing it from the
profile. (With Outlook Closed)

 

[Hal Hostetler [MVP P/I]]

Did you paste the copied .PST file over an existing file? If you did, it
explains the ghosted folders; pasting a .PST over an existing .PST file
usually corrupts the Outlook profile in use. See this page:

http://www.outlook-tips.net/howto/ghosts.htm
Delete "Ghost" PSTs by Editing the Registry

Freeware tool to repair your Outlook profile:
http://www.publicshareware.com/outlook-public-fix-profile.html

The usual fix is to create a new Outlook profile:

http://support.microsoft.com/kb/829918/en-us
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[TVE]

Gordon- Many thanks for your leads, but Hal Hostetlers responce to my query
with his directing me tothe 'code two' download finaly did it! big thanks for
you time, I now know more about data files!

 

[TVE]

Hal- Finally it has gone! many thanks your lead to the outlook tips site and
their lead to the 'code two' download did it; many thanks