Trouble launching Office apps

M

miko

Hi:

I recently purchased a 17" G4 laptop and can't get any of Microsoft
office X applications to launch.
1. In Jaguar I removed the Office v.X Test Drive with the Remove app.
2. Then I install Office v.X and get this error message.
"Microsoft Word (any office program) cannot load the Microsoft Office
Shared Libraries. The files may have been moved from the original
locations. Try the following: Move Word back to the Microsoft Office
folder (or to where it ws originally installed) OR Reinstall Word to
make sure that all files are installed correctly."
I then do remove and then re-install...I get the same error.
3. Then I upgrade to Panther...but I still get the same error.

Any help would be greatly appreciated.

Getting really frustrated,
Miko
 
D

Diane Ross

I recently purchased a 17" G4 laptop and can't get any of Microsoft
office X applications to launch.
1. In Jaguar I removed the Office v.X Test Drive with the Remove app.
2. Then I install Office v.X and get this error message.
"Microsoft Word (any office program) cannot load the Microsoft Office
Shared Libraries. The files may have been moved from the original
locations. Try the following: Move Word back to the Microsoft Office
folder (or to where it ws originally installed) OR Reinstall Word to
make sure that all files are installed correctly."
I then do remove and then re-install...I get the same error.
3. Then I upgrade to Panther...but I still get the same error.

How are you installing Panther? There are several options. I suggest Archive
& Install and check Preserve Users and Network Settings.

I would first get Panther installed and updated then run "Remove Office".
Install Office X from the CD then update:

You need three updaters:

Office 10.1.2

Office 10.1.4

Office 10.1.5

Download links here:<http://www.entourage.mvps.org/version.html>

Be sure to disconnect from the internet for updating 10.1.2 if you are
running Panther. More Info:

<http://www.entourage.mvps.org/help/current.html>


Suggestion: It might be more time efficient to erase your HD then install
Panther along with your applications. Start out with a clean system.
 

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