Trouble loading Office for Mac - DVD rejected

K

klco60

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)

I'm having trouble installing Microsoft Office for Mac. I put the DVD in the drive, and for about 10 or 15 seconds, it tries to read it (I hear noises), but than the DVD is ejected from the drive. I've tried 3 or 4 times, with no success.
Any suggestions on how to fix this? Do you think it's a faulty DVD? Or something not set up correctly on my MacBook?
Thank you,
 
D

Diane Ross

I'm having trouble installing Microsoft Office for Mac. I put the DVD in the
drive, and for about 10 or 15 seconds, it tries to read it (I hear noises),
but than the DVD is ejected from the drive. I've tried 3 or 4 times, with no
success.

Check the DVD Player setting-- re-set it to the max speed.

If you can test in another drive to verify if the DVD will work in it. It's
possible your disk is bad.
 
I

Invader Zim

Well, if it's not a problem with your drive, I would say it is a faulty DVD.
That said, these beautifully ergonomic front-loading drives Apple is so fond
of are unusually susceptible to dust accumulation. Depending on the age of
your Mac and operating environment, you might try a few soft bursts of
compressed air along the length into the drive opening to see if that helps
any.

Seriously, I had a similar problem that got progressively worse. It started
out being very persnickety with what discs it would burn. It went on to
have trouble reading a disc here and there. But eventually, it wound up
unable to do much of anything regardless of disc brand or type. A few
"blasts" from a near empty can of compressed air was all my drive needed to
return to full functionality and I haven't had a bit of trouble with it
since.

Who knows? You could be just starting out with the same troubles. It
really can't hurt.
 

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