Trouble opening Word documents

[Serge.Grenoble]

Hi,

I suddenly experience problems opening documents written either in Word 98
or 2004. Some only show hyphens or other characters like ", ' and - instead
of the text. I reinstalled Word 2004 and made the latest update, but it did
not help. Interestingly, some documents open normaly irrespective of when
they were saved.

Thank you for your help

Serge

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Serge:

Reinstalling Microsoft Office on Macintosh almost always has no effect at
all, because the things that get broken are outside the Office folder and do
not get overwritten by a reinstallation.

Yours is probably a font problem. The font used in "some" of your documents
may be damaged or unavailable.

Check disk permissions and run your font utility. See:
http://word.mvps.org/Mac/TroubleshootingIndex.html

Cheers

Hi,

I suddenly experience problems opening documents written either in Word 98
or 2004. Some only show hyphens or other characters like ", ' and - instead
of the text. I reinstalled Word 2004 and made the latest update, but it did
not help. Interestingly, some documents open normaly irrespective of when
they were saved.

Thank you for your help

Serge

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me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410