Trouble saving files on Windows fileshares with Word or Excel 2008

[daveT]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Open a file in Word, modify it and try to save it. It gives an error that the file is "Read Only".
I've even tried to save it in just about every file type and I still get the same problem.

I have other users on my team who access these files and am the only Mac user, so creating new folders and moving files back and forth is not an option. (shouldn't have to do that.)

I originally only saw the problem in Word 08, but now am experiencing a similar problem in Excel. There it gives a slightly different error message - saying it can't find the fileshare (which is totally bogus, since I opened it via the finder in the first place)... and oh yeah, it might be a read only file.

I've also opened some files and they'll display "Read Only" (when they're not set to that in the preferences/security.)

 

[John McGhie]

Time to have a chat to your network administrator: this is a file
permissions error.

Your user ID that you use to log in to the Mac does not have write access to
those files.

You need to be careful that you have not mounted a network share TWICE using
different protocols. For example: If you have a share mounted via SMB, and
another folder on the same share mounted via AFP, you can get some very
interesting issues.

Cheers

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel
Open a file in Word, modify it and try to save it. It gives an error that the
file is "Read Only".
I've even tried to save it in just about every file type and I still get the
same problem.

I have other users on my team who access these files and am the only Mac user,
so creating new folders and moving files back and forth is not an option.
(shouldn't have to do that.)

I originally only saw the problem in Word 08, but now am experiencing a
similar problem in Excel. There it gives a slightly different error message -
saying it can't find the fileshare (which is totally bogus, since I opened it
via the finder in the first place)... and oh yeah, it might be a read only
file.

I've also opened some files and they'll display "Read Only" (when they're not
set to that in the preferences/security.)

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]

 

[daveT]

Okay. So why then did it change when I upgraded to Snow Leopard? I never changed the way I accessed the share or logged in. I just upgraded the OS and it stopped working the same from that very hour. No changes were made to the file share. (My team manages the MS server - we don't run AFS anywhere.)

Oddly enough, if I copy the file to the share after first saving it to a local directory, I can then access it (save it, etc.) without a problem.

 

[John McGhie]

Snow Leopard changed a few things in the lower-level network protocol
modules. You would have to ask Apple for this answer.

Cheers

Okay. So why then did it change when I upgraded to Snow Leopard? I never
changed the way I accessed the share or logged in. I just upgraded the OS and
it stopped working the same from that very hour. No changes were made to the
file share. (My team manages the MS server - we don't run AFS anywhere.)

Oddly enough, if I copy the file to the share after first saving it to a local
directory, I can then access it (save it, etc.) without a problem.

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]