Trouble sending attachments

L

lindafine

Hello: I've got version 12.0.0. and have a few problems. (1) Can't send attachments, even though I've been everywhere looking for help within Preferences, Settings, etc. etc. Everything seems set up to do so. When I try to send an email with an attachment like a document, it eventually goes to my "drafts" folder, and never gets sent. I go back a day or two later, and the same thing happens again when I try to send. I've sent pictures with no problems. I'm using Leopard if that helps.

(2) Not all mail I send goes to the "Sent" folder.......leaving me to believe it was never sent.

Thanks for any suggestions. I appreciate your time.
 
C

Corentin Cras-Méneur

Hello: I've got version 12.0.0. and have a few problems. (1) Can't send
attachments,


Can you send attachments with the same settings through another app
(like Mail for instance)??
That could be an issue with your SMTP server.

Corentin
 
L

lindafine

Just to follow up - I changed the appendage of the document to docx and now the document is being sent. Don't understand why .doc doesn't work however. I've just installed Microsoft Office 2008 and I'm on Leopard.
 
C

Corentin Cras-Méneur

Could you please tell me how to go about this suggestion? Thanks.

Use the same settings you use in Entourage to create a new account in
Mail and try to send e-mails through this new account in Mail,

Cprentin
 
C

Corentin Cras-Méneur

Just to follow up - I changed the appendage of the document to docx and
now the document is being sent. Don't understand why .doc doesn't work
however. I've just installed Microsoft Office 2008 and I'm on Leopard.


That really looks like a problem with your SMTP server (the server you
use to send e-mails), though you could only confirm it by attemting to
send a .doc through another e-mail client like Mail,

Corentin
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top