Trouble sending .eps files with outlook...

[Silent Bob]

Anyone have any idea as to why Outlook would take 30+ minutes to send an .eps
file? This happens only when I send those types of files. I seem to recieve
them just fine but if I have to send them out it is slow, ridiculously slow...
ludicrously slow. While the machine I am using is not the fastest, it sends
files that are large in size just fine so I am assuming it is not a
speed/internet thing. Any ideas?

Thanks

SB

 

[BillR [MVP]]

How big is the file?
Do you have antivirus email integration enabled? It might be scanning the
file. If you do then I'd disable it.

 

[Silent Bob via OfficeKB.com]

The .eps files I send aren't usually that big. I currently have 2 in my in
box one at 49kb and another at 383kb. They can certainly be large files, but
I also send PDF files on a regular basis and these are generally much larger
than the .eps files but go through without any issues.

Yes I do have antivirus scanning the out going attachments, I will look into
dissabeling it or maybe see if I can put .eps files on some sort of "ignore
these files types when scanning" list. Thanks for the suggestion Bill, if
anyone else has any ideas please feel free to let me know.

Thanks,

SB

 

[Brian Tillman]

Yes I do have antivirus scanning the out going attachments,

A complete waste of time. Think about it. If you were to try to send
somthing that was infected, if it could wouldn't your AV program already
have detected it while it was still on your disk BEFORE you attached it to a
mail message? And if your AV program couldn't detect it then, it would be
impossible for your mail scanner to detect it because it uses exactly the
SAME detection scheme your AV program uses. Since it didn't already detect
it, it won't now, either.

 

[Silent Bob via OfficeKB.com]

True it wouldn't be able to detect it if it didn't detect it when it came in,
that doesn't mean that it doesn't scan it. I don't think the point was to
detect or not detect the virus, it was just to shut off the actual scan in an
effort to not take so long to send the .eps file. I don't even know that a
virus can be transmitted through an .eps file. But if I can eliminate 1 step
in the email sending process maybe it will send quicker.

Thanks,

SB

 

[Brian Tillman]

True it wouldn't be able to detect it if it didn't detect it when it
came in, that doesn't mean that it doesn't scan it.

It shouldn't scan it. There's no reason to do so.